loanDepot Mortgage Review for 2024

With $30 billion of loans originated for new home purchases (not to mention an extra $70 billion in refinances), loanDepot has undoubtedly earned its spot as one of the leading online mortgage lenders. They’re eligible to do business in any state, plus they place high importance on customer service.

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This includes a strict “no steering” policy, meaning there’s no extra incentive for loan officers to recommend one loan over another to customers. That helps you make the best decision possible using unbiased advice.

Ready to learn more about loanDepot? Keep reading.

loanDepot Mortgage Application Requirements

loanDepot reviews each application individually, so there are no exact requirements when applying for a loanDepot mortgage. However, there are some general guidelines to go by, particularly when it comes to credit.

What’s the minimum credit score?

For most loan types, it’s 620. A few government-sponsored programs allow your credit score to be as low as 580, but you may need to pay a higher down payment to qualify.

Loan Depot also looks at your debt-to-income ratio to determine how large of a home loan you qualify for. It’s wise to talk to a loan officer before your house hunt so you know exactly how much you can borrow.

Types of Home Loans Available from loanDepot

Loan Depot offers several types of loan products, including the following:

  • conventional loans
  • jumbo loans
  • VA loans
  • FHA loans
  • USDA loans
  • FHA 203(k) renovation loans
  • adjustable-rate
  • fixed-rate
  • refinance loans
  • cash-out refinance
  • reverse mortgages
  • home equity loans
  • home equity lines of credit

Traditional fixed-rate mortgage

Your interest rate remains the same throughout the course of the loan. Down payments on conventional loans can be as low as 5% of the home purchase price.

Traditional adjustable-rate mortgage

Interest rates fluctuate according to market rates after a period of fixed interest. Adjustable-rate mortgages are best for people who want lower monthly payments upfront or plan on moving after a few years.

Jumbo mortgage

Jumbo loans offer the ability to borrow a larger amount, especially if you’re in an area with high real estate values. These come with both fixed and adjustable-rate options. Loan amounts through loanDepot range between $417,000 and $2 million.

FHA loan

FHA loans are backed by the Federal Housing Administration, giving more leeway regarding credit score. You can also qualify with a down payment as low as 3.5%. You can read more about FHA loans and requirements here.

VA loan

Backed by the U.S. Department of Veterans Affairs, VA loans are for active military members and veterans. VA loans require no down payment.

Home equity loan

Borrowers can take out home equity loans on top of their existing mortgages. With a home equity loan, you can borrow up to 90% of the equity you have in the value of your home. However, they do not offer home equity lines of credit.

loanDepot Rates and Fees

What can you expect to pay for a mortgage through loanDepot?

The company cites an origination fee of anywhere between 1% and 5%. You’re likely to pay on the higher end of that range if you have below-average credit. Be wary because while a 1% origination fee from a lender is typical, 5% may be above the norm. Always compare lender fees when shopping for any type of loan product.

loanDepot mortgage rates are based on the loan amount. They are generally very competitive and are often some of the lowest in the industry. Just be sure to compare your actual APR offer since that’s affected by extraneous costs like that origination fee.

loanDepot’s Mortgage Process

You can break down the loan process into six easy steps when you work with loanDepot. Here’s how they take care of things from start to finish.

Step 1: Talk to a Loan Officer

One place where loanDepot truly shines is with its vast network of loan officers. They have over 1,700 licensed loan officers across the country, so you can talk to someone in your state and possibly even in your city.

If you’d like, you can even schedule an in-person meeting to discuss your options with a loanDepot lending officer. It’s a personal touch that a lot of online lenders simply can’t compete with.

Step 2: Set Your Goals

Your loan officer will look at your basic financials and help you set a budget that meets your needs and wants in a new home. Knowing what you can afford ahead of time enables you to be realistic through the home search process while also avoiding disappointment when it comes time to officially submit your loan application.

Step 3: Pick Your Loan

One of the great things about loanDepot is that they do offer a wide variety of mortgage loan products. Since you work with a single person, you can really take the time to weigh your loan options. Depending on the loan you pick, you could impact your interest rate and how much of a down payment you need. You can buy discount points to lower your mortgage rate, but it can add thousands of dollars to your closing costs.

Different things will be important to different people. That’s why it’s wise to run multiple scenarios to figure out what works best in terms of both a monthly mortgage payment and cash needed upfront.

Step 4: Get Approved

They will help you through the initial application process to get you approved for a home loan early on. This allows you to get all the correct documentation together so that the underwriter has everything needed to get you to closing as smoothly as possible.

You typically can get to this step whether you’ve found a house already or are still house hunting. If you’ve prepared in advance, you can breeze through the application process as soon as you find the house of your dreams.

Plus, getting pre-approved can help strengthen your offer, especially if you live in a competitive real estate market.

Step 5: Schedule Your Closing Date

Once you get through the approval process, you’ll schedule a closing date through loanDepot. It’s usually an easy process that can happen on your schedule. However, just like any mortgage, you’ll need to do this part in person.

loanDepot will schedule your appointment and make sure your closing documents are ready to go, along with a public notary to make everything official.

Step 6: Provide Documentation

The final step of your loanDepot mortgage is to provide all the necessary documentation. Your officer will give you the specifics of exactly what you’ll need, but here are the basics of what to expect:

  • Recent bank statements
  • Pay stubs
  • Employment history
  • Verification of funds

loanDepot mello smartloan™

mello smartloan™ is what loanDepot calls “the smarter way to mortgage.” It allows you to skip the paperwork by digitally connecting your income, employment, and assets. It’s a quick, safe, and secure data verification process.

loanDepot’s proprietary loan engines can then quickly determine your loan options, saving you time and money. Their expert loan consultants will then assist you in making the best decision for your financial situation.

loanDepot Special Features

loanDepot offers a Lifetime Guarantee when you buy a house with them that you’ll never pay lender fees again. After you refinance with them one time, you get certain fees waived for any additional refinance you get further down the road.

These include lender fees and reimbursement of your appraisal fee. That last one alone can cost you several hundred dollars.

If you care about longevity and excellent customer service, loanDepot certainly offers substantial incentives to remain loyal throughout your homeownership journey.

loanDepot Reviews

In evaluating loanDepot, one key aspect to consider is past customer experiences. These experiences offer a real-world glimpse into what it’s like to work with loanDepot for mortgage services.

loanDepot currently holds an A+ rating from the Better Business Bureau (BBB), a strong indicator of their commitment to excellent customer service.

Beyond the BBB rating, customer reviews often touch upon various facets of their experiences. This includes the efficiency and transparency of the loan processing, the competitiveness of the interest rates offered, and the overall ease of communication with loanDepot representatives.

Positive reviews frequently praise the company for its knowledgeable staff and smooth application process, while any criticisms typically provide constructive feedback, offering potential areas for improvement.

It’s important to note that individual experiences can vary, but a consistent theme in loanDepot Reviews is the company’s dedication to customer satisfaction and reliable service in the mortgage sector.

Bottom Line

Loan Depot offers a wide array of loan options, particularly for an online mortgage lender. As long as you qualify for the lower end of the origination fee range, you could very well get interest rates that are on par (or potentially even better) than the competition. And if you like personal service, loanDepot provides a special touch with local loan officers.

Meet the author

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