Chase Credit Journey Review


If you want to apply for a mortgage, take out a personal loan, or apply for an auto loan, then you’re going to need a good credit score. And it’s much easier to maintain a good credit score than to rebuild a low credit score.

Chase Credit Journey

But even if you always pay your bills on time, it’s possible that inaccurate items can show up on your credit report. If you’re regularly tracking your credit score, you’ll see these items as soon as they appear and can request to have them removed.

That’s why it’s important for all borrowers to monitor their credit scores regularly. If you’re looking for a way to get started, you can check your credit score for free with Chase Credit Journey.

What is Chase Credit Journey?

Chase Credit Journey is a free credit monitoring tool offered by Chase. Even if you aren’t a current Chase customer, you can sign up and get your VantageScore 3.0 credit score by TransUnion.

Your free credit score will be updated every week. And if you’ve been a member for at least a year, Credit Journey will show your credit history for the previous 12 months. So, you can check your credit score as much as you want, and your score won’t be impacted.

Chase Credit Journey’s Free Score Simulator Tool

Chase Credit Journey provides a credit simulator tool that shows you your current credit score and lets you see how certain actions could help improve your credit score. For instance, it will show you how lowering your credit utilization ratio could impact your credit score.

Credit Journey also provides credit alerts so you can monitor your credit score for fraud or identity theft. For example, Chase will notify you of the following credit activity:

How does Chase Credit Journey track your credit score?

It’s important to understand that Chase Credit Journey’s credit monitoring tool is not an actual credit report. However, it does monitor your credit score similarly.

Here are the factors Chase Credit Journey evaluates when monitoring your credit score:

  • Payment history: Once a payment is more than 30 days late, it will be reported to the credit bureau. Late payments can hurt your credit and stay on your credit report for up to seven years.
  • Variety of accounts: It’s a good idea to have a combination of credit accounts. For instance, if you have a credit card, mortgage, and auto loan this looks better than just opening three different credit cards.
  • Credit utilization ratio: This gives you an idea of your credit usage. Your credit utilization ratio is the amount you’ve spent in comparison to the available credit amount. For example, if you have $1,000 in available credit and spent $200, then your credit utilization is 20%. In general, it’s a good idea to keep this rate below 30% or your credit scores will likely take a hit.
  • Total balances across your accounts: Credit Journey will also evaluate your total balances across all of your open accounts. Just like with your credit utilization ratio, it’s a good idea to keep this number as low as possible.
  • Recent credit inquiries: If a lender recently made a hard inquiry on your credit report, this can temporarily lower your credit scores. It’s never a good idea to have multiple inquires within a short period of time.
  • Age of your accounts: Credit Journey will also consider the age of your oldest account. In general, older accounts will help you more than brand-new accounts. This is why it’s never a good idea to open and close credit cards frequently.

Pros and Cons of Chase Credit Journey

Here are some of the biggest pros and cons of Chase Credit Journey:


  • Completely free service
  • You don’t need to have an account with Chase to sign up
  • You’ll receive daily alerts about your credit score
  • Free credit-building tips and resources
  • You can access Chase Credit Journey from the Chase mobile app


  • You’ll see your Vantage 3.0 credit score, not your FICO score
  • You will only receive a copy of your TransUnion credit report
  • Some reviews claim that the Chase Credit Journey score is not entirely accurate

How to Sign Up for Chase Credit Journey

Signing up for Chase Credit Journey is easy, especially if you’re an existing Chase customer. If you’re already a customer, then you can access your credit score from your online Chase account.

If you don’t have a Chase account, you can enroll on the company’s website. You will have to go through a verification process to confirm your identity, but this is relatively easy.

Credit Journey will likely send you offers for financial products from time to time, but you’re not obligated to sign up for anything. Your Chase Credit Journey account is free no matter what.

Chase Credit Journey Alternatives

Overall, Chase Credit Journey is a good option for anyone looking for a free credit score option. However, it isn’t the only free credit score service available. If you’re looking for some alternatives, here are a few you can consider:

  • Credit Karma: Credit Karma is another popular option for free credit scores. The company also tracks your Vantage 3.0 credit score and provides credit-building tips and resources. The company will also recommend lending products that might be a good fit for you based on your credit history.
  • Credit Sesame: Credit Sesame is a credit monitoring service that provides a free credit report. This service will give you insight into some of the biggest factors impacting your credit scores, like your credit utilization and payment history.
  • TransUnion: TransUnion’s credit score services aren’t free, but it’s one of the most accurate credit monitoring services available. You’ll receive updates daily and have the option to lock your Equifax and TransUnion credit reports with the click of a button.

Bottom Line

Tracking and monitoring your credit score is essential for anyone who wants to build credit. Chase Credit Journey is a good option for anyone that’s looking for a free credit monitoring tool.

Signing up is easy, and you don’t need a Chase account to use the service. The credit score you receive is not your actual FICO score and may not be entirely accurate, but it’s pretty close. At the very least, it’ll give you a good idea of where you stand.

If you’re on the fence, you can consider alternatives like Credit Karma or Credit Sesame. These companies provide similar services that are also completely free for borrowers. If you want more in-depth insights, you can look into paid credit monitoring services like TransUnion.

Using a free credit monitoring tool is a good start, but it’s not a replacement for checking your actual credit report. You should continue to request a free copy of your credit report from You can receive one free copy of your report per year from each of the three major credit bureaus.

[See also: Best Credit Monitoring Services of 2023]

Jamie Johnson
Meet the author

Jamie Johnson is a freelance writer who has been featured in publications like InvestorPlace and GOBankingRates. She writes about various personal finance topics including student loans, credit cards, investing, building credit, and more.