Trellis Company


Is Trellis Company hurting your credit score?

Schedule a free consultation to learn how to eliminate inaccurate and questionable negative information from your credit report.

Who is Trellis Company?

Trellis Company, formerly Texas Guaranteed Student Loan Corporation, is a 501(c)(3) non-profit student loan guarantor located in Round Rock, Texas.

Trellis was chosen by the US Department of Education as one of the five companies to service federal student loans. Trellis has been working with FFEL student loan borrowers for nearly 40 years.

You may see Trellis Company listed on your credit report as a collections account. This can happen if you have defaulted student loans.

How can I remove Trellis Company from my credit report?

Trellis collections can hurt your credit score and remain on your credit report for up to seven years regardless of whether you pay it or not. Unfortunately, paying the collection could even lower your credit score.

However, it is possible to remove a collection account from your credit history before seven years.

(Though debt collectors may not want this widely known, it’s your right to be informed.)

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They can help challenge inaccurate, unfair, or unsubstantiated information on your credit report, including collections, inquiries, late payments, charge-offs, foreclosures, repossessions, bankruptcies, and more.

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Trellis Company Contact Information


Trellis Company
301 Sundance Pkwy
Round Rock, TX 78681

Mailing address:

Trellis Collections
P.O. Box 659602
San Antonio, TX 78265-9602

Phone number: (800) 252-9743 or (512) 219-5700

Should I contact or pay Trellis Company?

Before contacting a collection agency, verify that the debt is legitimate and accurately reported. Credit reports can contain errors or list debts that are no longer valid. Also, be aware that making payments on a debt can reset the clock and potentially harm your credit.

However, if your student loans are not yet in default, you can try to contact Trellis Company and work out a repayment plan.

Otherwise, the most effective way to deal with Trellis Company is to work with a credit repair professional. They help remove millions of negative items every year from companies like Trellis Company on behalf of their clients.

Will Trellis Company sue me or garnish my wages?

Yes, Trellis Company, like any other debt collection agency dealing with defaulted student loans, can potentially sue you or garnish your wages to recover the debt. However, this is generally considered a last resort and typically, they will first try to work out a payment plan with you. If you’re facing this situation, it’s advisable to seek legal counsel to understand your rights and options.

Trellis Company Complaints

Many collection agencies have numerous complaints filed with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Most consumer complaints are about inaccurate reporting, harassment, or failure to verify a debt. If you find yourself facing any of these situations with Trellis Company, you should also consider filing a complaint.

You have many consumer rights under the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA). These rights include disputing credit reporting errors and being treated fairly and respectfully by debt collectors.

Your Rights When Dealing with Trellis Company

Debt collectors must follow state and federal laws. The Fair Debt Collection Practices Act (FDCPA) prohibits abusive, unfair, or deceptive practices and ensures your rights are protected:

  • It is a violation of federal law for Trellis Company to report inaccurate or incomplete information about you.
  • You have a legal right to request debt validation on an alleged debt. Send the collection agency a debt validation letter. They have 30 days to prove the debt is yours and the amount is accurate.
  • Trellis Company cannot threaten or harass you, call repeatedly, swear at you, or publicly publish a list of debtors.
  • Trellis Company must be honest about who they are and their purpose. They must notify you in writing and verbally that they are a debt collection agency.
  • Trellis Company cannot threaten to have you arrested or imprisoned for unpaid debts.

Remove Trellis Company From Your Credit Report Today!

Credit Saint can help you dispute Trellis collection accounts. With over 15 years of experience, they have a proven track record of removing incorrect entries for many clients.

If you’re tired of dealing with debt collectors and want to improve your credit, consider working with a trusted credit repair company.

They have helped many people in your situation. Fill out the form on their website or call (855) 281-1510 for a free credit consultation to see what they can do for you.

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