Trellis Company


Is Trellis Company hurting your credit score?

Schedule a free credit consultation to find out how you can eliminate inaccurate and questionable negative information from your credit report.

Who is Trellis Company?

Trellis Company, formerly Texas Guaranteed Student Loan Corporation, is a 501(c)(3) non-profit student loan guarantor located in Round Rock, Texas.

Trellis was chosen by the US Department of Education as one of the five companies to service federal student loans. Trellis has been working with FFEL student loan borrowers for nearly 40 years.

You may see Trellis Company listed on your credit report as a collections account. This can happen if you have defaulted student loans.

How can I remove Trellis Company from my credit report?

Trellis collections can hurt your credit score and remain on your credit report for up to seven years regardless of whether you pay it or not. Unfortunately, paying the collection could even lower your credit score.

However, it is possible to remove a collection account from your credit history before seven years.

(While debt collectors may not want this information to be widely known, it’s your right to be informed.)

Ready to Raise Your Credit Score?

Learn how credit repair professionals can assist you in disputing inaccuracies on your credit report.

Professional credit repair services work with people who want to get their credit back on track.

In addition to collections, they can help you to challenge other inaccurate, unfair, or unsubstantiated information on your credit report. These items include inquiries, late payments, charge-offs, foreclosures, repossessions, bankruptcies, and more.

Get started on the path to better credit today: Fill out the form for a free credit consultation.

Trellis Company Contact Information


Trellis Company
301 Sundance Pkwy
Round Rock, TX 78681

Mailing address:

Trellis Collections
P.O. Box 659602
San Antonio, TX 78265-9602

Phone number: (800) 252-9743 or (512) 219-5700

Should I contact or pay Trellis Company?

It’s best to avoid speaking to a collection agency on the phone. And making payments on the debt will reset the clock. As a result, it could harm your credit rather than improve it. However, sometimes it’s better just to pay the collection account, especially if it’s new, and you’re certain that it’s legit.

However, if your student loans are not yet in default, you can try to contact Trellis Company and work out a repayment plan.

Otherwise, the most effective way to deal with Trellis Company is to work with a credit repair professional. They help remove millions of negative items every year from companies like Trellis Company on behalf of their clients.

Will Trellis Company sue me or garnish my wages?

Yes, Trellis Company, like any other debt collection agency dealing with defaulted student loans, can potentially sue you or garnish your wages to recover the debt. However, this is generally considered a last resort and typically, they will first try to work out a payment plan with you. If you’re facing this situation, it’s advisable to seek legal counsel to understand your rights and options.

Trellis Company Complaints

Most collection agencies have numerous complaints filed against them with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Most consumer complaints are about inaccurate reporting, harassment, or failure to verify a debt. If you find yourself facing any of these situations with Trellis Company, you should also consider filing a complaint.

You have many consumer rights under the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA). These rights include the ability to dispute credit reporting errors and to be treated fairly and respectfully by debt collectors.

Your Rights When Dealing with Trellis Company

Debt collectors must abide by state and federal laws in the United States. For example, the FDCPA prohibits a debt collector from using abusive, unfair, or deceptive practices. In addition, it provides you with many rights to ensure that collection agencies don’t take advantage of you. In particular:

  • It is a violation of federal law for Trellis Company to report inaccurate or incomplete information about you.
  • You have a legal right to request debt validation on an alleged debt. Send the collection agency a debt validation letter. By law, they have 30 days to prove to you that the debt is really yours and the total amount is accurate.
  • Trellis Company may not threaten or harass you, call you repeatedly, swear at you, or publicly publish a list of debtors.
  • Trellis Company must be honest about who they are and what they are attempting to do. They must notify you that they are a debt collection agency both orally and in writing.
  • Trellis Company cannot threaten to have you arrested or imprisoned over unpaid debts.

Remove Trellis Company From Your Credit Report Today!

Credit Saint can assist you in disputing Trellis collection accounts. With years of experience at their disposal, these professionals have a proven track record of effectively removing incorrect entries for countless clients.

If you’re tired of dealing with debt collectors and want to improve your credit, consider working with a trusted credit repair company.

They have helped many people in your situation. Fill out the form on their website or give them a call at (855) 281-1510 for a free credit consultation to see what they can do for you.

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Meet the author

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