Capital One 360 Review for 2024


With the growing popularity of online banking, consumers are increasingly looking for reliable, trustworthy options. Capital One 360, the online banking arm of Capital One, offers a variety of banking products and services, making it an excellent choice for those seeking convenience and competitive rates.

Capital One 360 logo

Why Choose Capital One 360?

Capital One 360 is the online banking division of the well-known Capital One brand, which has earned a reputation for its credit card options and auto loans. The online bank offers several benefits, including:

  • Free checking, savings, and CDs
  • Access to thousands of no-fee ATM locations
  • Various online tools to help manage your finances
  • Competitive interest rates

Capital One 360 Checking Account: A Closer Look

The 360 Checking account boasts a variety of features that make it an attractive option for consumers:

  • 0.10% APY
  • MasterCard® Debit Card
  • Online bill pay
  • Check-writing capabilities
  • No ATM fees or foreign transaction fees
  • Free access to over 70,000 Capital One, MoneyPass, and Allpoint ATMs
  • Direct deposit and direct debit options
  • Overdraft protection plans
  • No maintenance fees
  • No minimum deposit requirements
  • No minimum balance requirement

Personal or Joint Accounts

Capital One 360 checking accounts can be opened as either personal or joint accounts. Both types of accounts offer the same terms and conditions.

Convenient ATM Access

Customers can access their funds at select Target, Walgreens, and CVS stores, which house thousands of Capital One, MoneyPass, and Allpoint ATMs. However, using an out-of-network ATM may result in a $2 or higher fee.

Overdraft Protection Plans

Capital One offers several overdraft protection plans to help prevent customers from paying overdraft fees. This is an essential feature for those who want to avoid unexpected charges and manage their finances more efficiently.

Capital One 360 Online Savings Accounts: Options for Everyone

Capital One 360 provides various savings account options to suit different needs, including:

  • 360 Performance Savings
  • Money market account
  • IRA savings
  • Kids savings account

All of these accounts come with competitive interest rates, no monthly fees, and flexible terms.

360 Performance Savings

The Capital One 360 Performance Savings account offers an impressive 4.30% APY, which is significantly higher than many traditional banks. It also features:

  • FDIC insurance
  • Free account transfers
  • Goal-setting features for better money management
  • Automatic savings plans

Money Market Account

A Capital One Money Market Accounts offer a higher interest rate than a regular savings account, allowing customers to grow their savings more quickly. This type of account is ideal for those with larger balances who want to maximize their returns.

IRA Savings

Capital One offers IRA Savings Accounts for customers looking to save for retirement. These accounts provide tax advantages, allowing individuals to save for their future while reducing their taxable income.

Savings Accounts for Kids: Teaching Financial Responsibility

The Kids Savings Account is an excellent way for parents to introduce their children to financial responsibility. This account features:

  • 0.30% APY
  • No monthly fees
  • Savings goals tracking
  • Linked accounts for easy transfers

Parents can link their child’s account to their own and set up automatic transfers, helping kids learn the importance of saving money.

Certificates of Deposit (CDs): Flexible Terms and Competitive Rates

Capital One offers a variety of CD options with terms ranging from six months to 60 months, catering to various financial needs and goals. Here’s a breakdown of the bank’s CD terms and rates:

  • 6 months = 4.30% APY
  • 9 months = 4.30% APY
  • 12 months = 5.00% APY
  • 18 months = 5.25% APY
  • 24 months = 4.40% APY
  • 30 months = 4.30% APY
  • 36 months = 4.30% APY
  • 48 months = 4.20% APY
  • 60 months = 4.10% APY

CDs from Capital One provide a hands-off savings option with attractive interest rates and zero market risk. However, early withdrawal penalties apply, so customers should consider their financial plans and goals before committing to a CD.

Capital One 360 Mobile App: Banking on the Go

The Capital One 360 Mobile App makes managing your finances a breeze, thanks to its user-friendly interface and extensive features. With the app, you can:

  • Deposit checks using your smartphone’s camera
  • Deposit cash at CVS locations or Capital One ATMs
  • Check account balances
  • Pay bills
  • Transfer funds between accounts
  • Find nearby ATMs

The app is available for both iOS and Android devices, allowing you to access your accounts from virtually anywhere.

Customer Service: Support When You Need It

Capital One is committed to providing top-notch customer service to its account holders. You can reach out to the bank’s support team through:

  • Live chat
  • Phone
  • Email
  • Social media platforms (Twitter and Facebook)

Additionally, the website features an extensive FAQ section, providing answers to common questions and concerns.

Security Measures: Protecting Your Information and Funds

Capital One takes the security of its customers’ personal and financial information seriously. The bank employs multiple layers of protection to keep your data safe, including:

  • Secure Socket Layer (SSL) encryption
  • Two-factor authentication
  • Automatic logout after periods of inactivity
  • Security alerts for suspicious account activity

By implementing these security measures, Capital One 360 works diligently to protect your information and prevent unauthorized access to your accounts.

Capital One 360 vs. Traditional Banks: The Key Differences

When comparing Capital One 360 to traditional brick-and-mortar banks, several key differences become apparent:

1. Interest Rates

Capital One 360 offers significantly higher interest rates on its checking and savings accounts than most traditional banks. This means you can grow your savings more quickly and effectively.

2. Fees

Unlike many traditional banks, Capital One does not charge monthly maintenance fees on its checking and savings accounts. This can save you money over time and make it easier to manage your finances.

3. Accessibility

With thousands of no-fee ATMs and a user-friendly mobile app, Capital One provides a high level of convenience and accessibility. Traditional banks often have fewer ATM locations and may charge fees for using out-of-network machines.

4. Branch Locations

As an online bank, Capital One does not have physical branch locations. While this may be a disadvantage for some customers who prefer in-person banking, the bank’s robust online and mobile platforms make it easy to manage your accounts from anywhere.

Capital One 360 vs. Other Online Banks: How Does It Compare?

When evaluating Capital One 360 against the competition, there are a few factors to consider:

1. Interest Rates

While Capital One offers competitive interest rates, other online-only banks may have slightly higher rates on certain products. However, it’s essential to consider the overall account offerings, fees, and customer service when comparing banks.

2. Account Options

Capital One provides a wide range of account options, including checking, savings, CDs, and IRA savings. This makes it an attractive choice for those looking for a one-stop-shop for their banking needs.

3. ATM Access

Capital One’s extensive network of no-fee ATMs gives it an edge over banks with more limited ATM access. This can be a significant factor for customers who rely on ATMs for cash withdrawals and deposits.

4. Customer Service

Capital One is known for its excellent customer service, providing multiple avenues for customers to reach out for support. While other online banks may offer similar support options, it’s crucial to research and compare the quality of customer service before committing to a bank.

5. Reputation

As a part of Capital One, a well-established financial institution, Capital One has a solid reputation in the industry. While there are other reputable digital banks, it’s essential to choose a bank with a proven track record of reliability and customer satisfaction.

Additional Capital One 360 Products and Services

In addition to its checking, savings, and CD accounts, Capital One offers a variety of other financial products and services to meet your needs. These include:

1. Credit Cards

Capital One is known for its extensive lineup of credit cards, catering to various credit profiles and financial goals. From cashback rewards to travel perks, there’s likely a card that suits your needs.

2. Auto Loans

Capital One offers competitive rates on auto loans, whether you’re purchasing a new or used vehicle or refinancing an existing loan. With its online application process and quick decisions, getting an auto loan through Capital One 360 is simple and convenient.

3. Home Loans

Capital One provides home loans, including mortgages, refinancing, and home equity loans. With competitive rates and a streamlined online application process, you can manage your home loan needs with ease.

4. Personal Loans

For customers looking to consolidate debt, finance home improvements, or cover unexpected expenses, Capital One offers personal loans with competitive rates and flexible repayment terms.

Tips for Maximizing Your Capital One 360 Experience

To get the most out of your Capital One 360 accounts, consider these tips:

  1. Set up direct deposit: To streamline your paycheck deposits and ensure your funds are available quickly, set up direct deposit with your employer.
  2. Use the goal-setting feature: Capital One 360’s goal-setting feature can help you stay on track with your savings goals and manage your money more effectively.
  3. Take advantage of the automatic savings plan: Set up automatic transfers to your savings account to effortlessly build your savings over time.
  4. Utilize the mobile app: Make the most of Capital One 360’s mobile app features to manage your accounts, deposit checks, and find ATMs on the go.
  5. Monitor your accounts: Regularly review your account activity to ensure you’re aware of any unusual transactions and maintain a healthy financial status.

Getting Started with Capital One 360: Simple and Seamless

Setting up a new account with Capital One 360 is straightforward and user-friendly, thanks to its intuitive mobile app and website. To open an account, you’ll need to provide:

  • Personal information (name, address, birthdate, Social Security Number)
  • An existing checking account for linking purposes

Please note that funds may not be immediately available after opening a new account.

Final Thoughts

Capital One 360 offers a comprehensive suite of banking products and services, making it an attractive option for those seeking a reliable, user-friendly online banking experience. With competitive interest rates, excellent customer service, and a wide range of account options, Capital One provides a valuable banking solution for customers with varying financial needs and goals.

Whether you’re looking for a high-yield savings account, a no-fee checking account, or a diverse range of CD terms, Capital One has you covered. Additionally, its mobile app, security measures, and extensive ATM network make managing your finances convenient and secure.

Ultimately, Capital One 360 is a top contender in the online banking world, offering a well-rounded banking experience that combines the best of both worlds: the convenience of online banking and the reputation and reliability of an established financial institution.

Jamie Johnson
Meet the author

Jamie Johnson is a freelance writer who has been featured in publications like InvestorPlace and GOBankingRates. She writes about various personal finance topics including student loans, credit cards, investing, building credit, and more.