One of the fastest growing crimes in the United States is identity theft. According to IdentityGuard and Javelin, there were 16.7 million victims of identity fraud in 2017. For most of us, it’s not a matter of if our identity is stolen — it’s a matter of when.
We hear about data breaches regularly, and no company is immune. Major retailers, banks, and hotel chains have all had their data compromised. There’s a good chance that someone, at least some of your information is available to the underground world of identity thieves.
The best way to limit the negative consequences of identity theft is to catch it early and take steps to put a stop to it by closing accounts or even putting a freeze on your credit.
Here are 13 red flags that indicate your identity might have been stolen.
1. You Don’t Receive Expected Bills
If you’re not receiving bills as expected, that could be a sign that someone is redirecting your mail. They might actually be taking it out of your mailbox, but it could also mean that someone has changed your billing address on an account.
What to do: Contact your creditor directly and find out where they’ve been sending bills. Ask for a copy of your statement and warn them that you suspect identity theft and ask them to shut down the account. Identify any fraudulent charges so you won’t be liable for them.
2. You Receive Unexpected Notice that Your Information has Changed
When you change information on an account, such as a recovery email, billing address, password, or login, many companies send a confirmation email. If you get a confirmation email telling you personal information has been changed, and you know you didn’t request the change, there’s a good chance your identity is compromised.
What to do: Use the contact information in the email to report that you didn’t change the account information and move to re-secure the account.
3. You’re Denied Credit for No Reason
Are you reasonably sure you qualify for a loan or credit card, but you’ve been rejected? It might be because someone has stolen your identity and has recently opened new credit in your name, or maxed out the credit you already have.
What to do: Get a free copy of your credit report and check for fraudulent accounts. If you find them, contact the creditor to have them shut down. File a police report and consider filing a report with the FTC.
4. You Notice Unauthorized Charges on Your Accounts
When monitoring your accounts, you might see charges that you didn’t make. They could mean that someone has your account information and is using it for purchases. And don’t assume that small charges are no big deal. Sometimes fraudsters use them to gauge the viability of the account. If even a $1 charge is out of place, follow up.
What to do: Contact the account issuer and report the suspicious charges and ask for a new account number. Then, file a police report and a report with the FTC. While it’s hard to catch these identity thieves, the fact that you filed a police report can help you back up your story of fraud so you won’t be liable for charges.
5. Your Credit Score is Changing Unexpectedly
If you see a sudden and big change in your credit score, it could mean that you’re the victim of identity theft. The most obvious case is if your it makes a huge drop due to missed payments.
However, a big increase in your score could also be suspicious. It could mean someone’s using your name to open new accounts that result in a lower credit utilization ratio. Be suspicious of any sudden and large changes.
What to do: Review your credit report and check for fraudulent accounts. Contact the account issuers and file reports with the police and the FTC. You might also need a credit freeze.
6. You’re Getting Unexplained Medical Bills
Identity theft isn’t just about bogus credit cards and unexplained charges on your debit card. Sometimes, a fraudster uses your personal information to get medical treatment — and the bill is sent to you. If you didn’t have a medical procedure, but you have the bill, you can reasonably certain your identity has been compromised.
What to do: Contact the medical provider and prove your true identity, and point out that the bills are fraudulent. File a police report and work with law enforcement to find the perpetrator. In these cases, there is a better chance of catching the fraudster because many health care providers have some type of video surveillance.
7. You Get a Tax Transcript in the Mail
Normally, when you request certain information from the IRS, you can access it immediately. However, you have to prove your identity with a security test. If you fail the online test, the IRS might send the requested information via mail. If you receive a document from the IRS that you didn’t request, that might mean some of your personal information is out there.
What to do: Contact the IRS fraud hotline at 800-829-0433.
8. Your Tax Return is Rejected
If your tax return isn’t accepted by the IRS, first check that your personal information is correct. Is your Social Security number right? You didn’t make any typos? If everything is in order and your filing was rejected anyway, that’s a big red flag.
For the most part, your return won’t be rejected unless a return with your Social Security number has been filed. There’s a good chance someone filed a return in your name and is currently enjoying your refund.
What to do: Contact the IRS and file a Form 14039, providing copies of your proof of identity.
9. You Receive a Tax Refund You Weren’t Expecting
Did you open your mailbox to see a preloaded debit card or check for a tax refund? Maybe you haven’t even filed yet, or you usually like to receive your refund via direct deposit. When you see a tax refund you weren’t expecting, that could be a sign that someone stole your identity and asked for the refund to be delivered by mail so they could steal it out of your mailbox.
What to do: Contact the IRS for more information about the tax return, and report the fraud.
10. You Can’t Open a New Utility Account
If you’re being told you can’t open a new utility account because you have outstanding bills on an old account, that might be an indication that you’re a victim of identity theft. The scammer might have used your personal information to open an account, and then moved on without paying the bill.
What to do: Report the account to the utility provider and file a police report.
11. You Receive a Request for Two-Factor Authentication
Setting up two-factor authentication on your accounts can help you lock down your accounts and reduce fraudulent access to them.
Have you ever received a text message or an alert on your authenticator app indicating that you need to enter a code to access an account? It could mean someone is trying to impersonate you and they have enough information to get through the first round of security.
What to do: Double-check the account and verify that no unauthorized access has been made. Then, change your password and monitor the account for further activity.
12. Debt Collectors are Calling on Accounts that Aren’t Yours
If you’re being harassed by debt collectors, and you’re sure you don’t have accounts in collections, that’s a big clue that your identity has been compromised.
What to do: Verify that the debt isn’t yours and report it as fraudulent to the original account issuer and the collections agency. Then file a police report and a fraud report with the FTC.
13. Your Mailbox is Becoming Increasingly Cluttered
Are you getting larger amounts of direct mail (and maybe even email offers)? This could be an indication that someone is using your information to make purchases with new vendors. If you’re suddenly signed up for email newsletters and getting unusual offers in the mail, you could be compromised.
What to do: Review your credit report and check your accounts for fraudulent accounts and purchases. Contact appropriate account issuers and report the fraud, as well as filing police and FTC reports.
Be Proactive in the Fight Against Identity Theft
Knowing the signs of identity theft and what to look for is the best way of fighting identity theft, but there is also more you can do. Consider freezing your credit reports, signing up with a credit monitoring company, and remember to review your credit card and bank account statements each month. Also, invest in a paper shredder and store your personal information in a safe place.