What Is a Soft Inquiry?

Seeing an unfamiliar inquiry on your credit report can make anyone pause. It feels like something that could hurt your credit score, especially if you were not expecting it. The truth is that many of these entries are harmless and completely routine.

woman checking credit report

This article explains what a soft inquiry is, how it appears on your credit report, and why it never affects your credit score. You will also see when soft inquiries happen, how lenders view them, and what to do if one looks out of place. Everything here is written to give you clear answers without the usual confusion.

Before putting this guide together, I reviewed how soft inquiries work across all three major credit bureaus and how lenders treat them during the approval process. The goal is simple: to give you clear, accurate information that helps you feel confident about what you see on your credit report.

What a Soft Inquiry Is

A soft inquiry is a credit check that appears on your credit report without any impact on your credit score. It can happen when you check your own credit report, when a lender screens you for a preapproved offer, or when an employer reviews your credit report as part of a background check.

Soft inquiries do not show credit-seeking behavior. Because of that, lenders do not treat them as a sign of new risk, and credit scoring models do not factor them into your credit score at all.

How Soft Inquiries Are Generated

Soft inquiries show up on your credit report in several common situations. These checks rely on your credit report for information, but they do not connect to a formal application for new credit.

  • Personal credit check: Occurs when you review your own credit report through a credit monitoring service or directly through a credit bureau.
  • Preapproved offer: Happens when a lender screens groups of consumers to send credit card or loan offers based on basic details in a credit report.
  • Employment review: Appears when an employer checks your credit report as part of a background screening process, often for jobs that handle money or sensitive data.
  • Existing account review: Happens when a lender or credit card issuer looks at your credit report to review an active account or adjust terms.

Key Difference Between Soft And Hard Inquiries

Soft inquiries show up when no one is reviewing your credit report in response to a full application. Hard inquiries show up when you apply for a credit card, mortgage, auto loan, or other line of credit and the lender pulls your credit report to make a decision.

Only hard inquiries can affect your credit score, and lenders can see those entries when they review your credit report. Soft inquiries appear on your credit report for your reference, but lenders do not use them when they decide whether to approve you for new credit.

See also: What’s the Difference Between Hard and Soft Inquiries?

Do Soft Inquiries Affect Your Credit Score?

Soft inquiries never affect your credit score. They appear on your credit report for informational purposes and are not part of any credit approval process. Credit scoring models ignore them because they do not signal new credit activity.

Why Soft Inquiries Do Not Impact Your Credit Score

Soft inquiries connect to checks that are not tied to a request for new credit. Credit scoring models only react to behavior that shows you may be taking on new debt. Since soft inquiries do not reflect that, they stay out of all credit score calculations.

How Soft Inquiries Are Viewed by Lenders

Lenders do not consider soft inquiries when they review your credit report. These entries do not reflect risk, do not suggest financial pressure, and do not give any indication about your next move as a borrower. Soft inquiries serve as background information for you, not lenders.

Why You Can Check Your Own Credit as Often as You Want

Checking your own credit report never affects your credit score. You can look at it daily, weekly, or monthly if you want to track your progress. Each check creates a soft inquiry, but the entry has no influence on approvals or credit scoring models.

When Do Soft Inquiries Happen?

Soft inquiries show up during situations that rely on your credit report for general information rather than a credit approval decision. These checks happen more often than people realize.

Checking Your Own Credit

A soft inquiry appears every time you look at your credit report through a credit monitoring service or directly through a credit bureau. These checks help you stay informed about your credit profile.

Preapproved Credit Card or Loan Offers

Lenders often screen groups of consumers to decide who should receive preapproved credit card or loan offers. These screens trigger soft inquiries because they are not tied to any application you submit.

Background Checks for Employment or Housing

Employers and housing providers may run background checks that involve a review of your credit report. These checks create soft inquiries because the purpose is verification, not a credit approval decision.

Existing Account Reviews by Your Current Lenders

Lenders sometimes review your credit report to monitor an active account or evaluate account changes. These reviews create soft inquiries and do not affect your credit score in any way.

Where Soft Inquiries Appear on Your Credit Report

Soft inquiries appear in a separate section of your credit report that is visible only to you. This placement helps you understand who has reviewed your information without affecting your credit score or loan approvals.

How Each Credit Bureau Displays Soft Inquiries

The three major credit bureaus label soft inquiries clearly and place them in a section that does not influence lending decisions. While each credit bureau uses its own format, all of them mark these entries in a way that signals they are harmless informational checks.

Why Only You Can See Soft Inquiries

Soft inquiries do not appear on the version of your credit report that lenders receive. They serve as personal reference points, not decision-making data. This helps protect your approval odds since lenders only see entries that relate to new credit activity.

Are Soft Inquiries Ever a Red Flag?

Soft inquiries are usually harmless. Still, a pattern that does not match your personal activity can deserve attention. This section explains when a soft inquiry could matter and how to respond.

Signs of Possible Unauthorized Activity

Most soft inquiries are routine, but a few patterns can raise questions. Here are common signs to watch for:

  • Unfamiliar company name: May signal that someone attempted to access your information.
  • Multiple soft inquiries from the same company: May point to repeated screening attempts.
  • Soft inquiries linked to preapproved offers you never receive: May suggest your information was used in an unexpected way.

When Additional Investigation Might Be Needed

A single unfamiliar soft inquiry is usually not a threat. A pattern of them could connect to early signs of identity issues. Paying attention to new activity helps you spot problems before they turn into something more serious.

What to Do if a Soft Inquiry Looks Suspicious

If something looks off, start by reviewing the company name and checking any recent activity on your existing accounts. You can also contact the creditor listed in the soft inquiry to ask why the check occurred.

If the inquiry does not match any activity, you can reach out to each credit bureau and ask about next steps to confirm whether the entry is legitimate.

Soft Inquiry Examples

These examples help you see the difference between soft inquiries and hard inquiries at a glance. The checks listed below show the most common situations for each type.

Soft Inquiry Examples

Here are situations that create soft inquiries on your credit report:

  • Checking your credit: Happens when you view your own credit report through a monitoring service or through a credit bureau.
  • Preapproved offers: Occur when lenders screen consumers for credit card or loan promotions.
  • Employment screening: Appears when an employer reviews your credit report during a background check.
  • Account review: Happens when a lender you already work with checks your credit report to monitor your account.

Hard Inquiry Examples

Hard inquiries occur during applications for new credit. These entries affect your credit score because they reflect credit-seeking activity.

  • Credit card application: Shows up when you apply for a new credit card.
  • Auto loan application: Appears when a dealership or lender runs your credit report for financing.
  • Mortgage application: Happens when a lender pulls your credit report during a home loan review.
  • Personal loan application: Occurs when you request a personal loan through a bank, credit union, or online lender.

How to Reduce Unwanted Soft Inquiries

Soft inquiries do not hurt your credit score, but you may still want to limit the ones you can control. These steps help reduce the number of companies that can access your information.

Opting Out of Prescreened Credit Offers

Prescreened offers often create soft inquiries. You can limit these offers by opting out. The opt-out process stops lenders from reviewing your credit report to decide whether to mail you promotional offers.

Adjusting Privacy Settings With Financial Apps

Many financial apps pull basic credit data to personalize recommendations or track trends. You can often reduce these checks by adjusting privacy and data-sharing settings inside the app. Each app has its own options, so review them carefully.

Monitoring Your Credit Report Regularly

Reviewing your credit report helps you track new entries and confirm that every soft inquiry matches activity you expect. Staying aware of these checks gives you a clear view of any changes tied to background checks, account reviews, or promotional screenings.

Conclusion

Soft inquiries are simple once you understand how they work. They show background checks, account reviews, and screenings that rely on your credit report without affecting your credit score. Lenders ignore them during approval decisions, and credit scoring models keep them out of every calculation.

If you track your credit report and know when soft inquiries appear, you can spot any entry that seems out of place and respond with confidence. The key is focusing on the parts of your credit profile that matter, such as payment history and credit utilization ratio, rather than the harmless entries that do not influence your credit score.

Rachel Myers
Meet the author

Rachel Myers is a personal finance writer who believes financial freedom should be practical, not overwhelming. She shares real-life tips on budgeting, credit, debt, and saving — without the jargon. With a background in financial coaching and a passion for helping people get ahead, Rachel makes money management feel doable, no matter where you’re starting from.