How to Get Overdraft Fees Refunded


The average overdraft fee ranges from $20 to $35, Federal Deposit Insurance Corporation (FDIC). Banks charge overdraft fees if you spend more than the money you have in your account. If you lose track of your purchases – or if you expected a deposit to clear but it didn’t, leaving you short on funds – your bank could hit you with hefty overdraft charges.

It’s a high price to pay for an innocent money mistake. Even worse, if you leave your account in overdraft for several days, your bank could charge additional fees, leaving you in a deep financial hole.

Fortunately, you may be able to get those overdraft fees refunded. We’ve got some secrets that can help you do exactly that.

More importantly, you can learn how to avoid overdraft fees through account monitoring, low-balance alerts sent to your phone, or even finding a bank with no overdraft fees.

woman talking on phone

Can you get overdraft fees waived?

Yes, you can take steps to convince your financial institution to waive your overdraft fees. Banks and credit unions understand that errors can occur. An occasional miscalculation or a one-off oversight in managing your account doesn’t define your banking behavior. Most financial institutions recognize that.

If you’re a loyal customer who typically maintains a positive account balance, your bank or credit union may be willing to waive an overdraft fee as a gesture of goodwill. Typically, though, you’ll only receive this grace from your bank once per year or so. How do you do it?

Call customer service or stop into a branch and ask the representative to waive your fees. They will most likely check your bank account history to see if overdrafting is a habit or a one-time offense. If you haven’t hit overdraft recently, the bank is likely to waive the fee.

If the first person you ask says no, ask for a bank manager or a supervisor. Persistence – and kindness – is key to receiving the customer service you deserve. It also helps to bring your account balance positive before you ask for an overdraft fee to be waived.

How to Get Overdraft Fees Refunded: A Step-By-Step Guide

1. Know the Charges

Before contacting your bank’s customer service department, you want to know how much you were charged in overdraft fees. Review your bank statement or online account to identify each overdraft fee.

2. Prepare for the Phone Call

With the total amount of the fees in mind, get set to make your case with the customer service representative. Have your account information and the total charges available to save time. Be prepared to explain why you believe the overdraft fees should be refunded, including pointing out how quickly you rectified the negative balance.

3. Contact Your Bank

Next, reach out to your bank or credit union’s customer service department. Politely explain your situation, focusing on why the fees occurred and why you feel they should be refunded. Be kind and let the customer service representative know you appreciate their hard work.

4. Be Persistent

If the first person you speak with refuses to waive the fees, don’t give up. Ask to speak to a manager. If that doesn’t work, call again another day. Persistence can result in a successful overdraft fee refund.

Use an App That Helps with Getting a Refund

The digital age brings many tools to simplify personal finance management. Several mobile banking apps not only assist you in tracking your spending and balances, but can also negotiate overdraft fees with financial institutions on your behalf.

Other apps offer cash advances to help you avoid overdrafts on your bank account.

Here are a few personal finance apps to consider:

  • Trim: Trim is a financial management app that analyzes your account for recurring charges. It can negotiate with financial institutions to lower or eliminate unwanted fees, including overdraft charges.
  • Cushion: Known for their AI negotiation bot, Cushion scans your linked accounts for various bank fees, including overdrafts, and then initiates negotiations with your bank to get these fees refunded.
  • Dave: This app offers interest-free cash advances to avoid overdrafts. Dave also alerts you when your account is approaching a low balance. If necessary, the app can provide a small advance to tide you over.
  • Chime: Although primarily a fintech that offers banking services, Chime offers SpotMe, a feature that allows you to make transactions that exceed your account balance, up to a certain limit, without incurring overdraft fees.
  • Mint: While Mint doesn’t negotiate fees on your behalf, it provides comprehensive account monitoring and sends you alerts about low balances and upcoming bills, helping you avoid overdraft situations.

What to Do if You Can’t Get Your Overdraft Fees Covered

Even after your best efforts, the bank may not refund those fees. Here’s what you can do next:

1. Fix the Account as Quickly as Possible

If your account has a negative balance, deposit money as soon as you can to get back into the black. Leaving your account in the negative can lead to additional fees, like extended overdraft fees.

2. Sign Up for Alerts

Most banks and credit unions offer low balance alerts, which can help you avoid overdraft fees. These alerts notify you when your account balance is getting low, so you can deposit more money before any transactions push you into the red.

3. Get Free Overdraft Protection

Consider setting up overdraft protection, which can link your checking account to a savings account, credit card, or line of credit. If you don’t have enough money in your checking account to cover a transaction, your financial institution can transfer funds from your linked account to cover the difference, often for a smaller fee than an overdraft charge.

4. Stay Up to Date on Your Account Balance

Regularly checking your account balances can prevent surprises. You can do this through your bank’s mobile banking app, online banking, or by calling customer service. Also, be mindful of automatic payments that might be scheduled to come out of your account.

5. Consider Switching Banks if You’re Still Struggling

If you’re constantly receiving overdraft fees and can’t get them waived, it may be time to switch banks. Some online banks and credit unions offer accounts with no overdraft fees, while others might be more lenient when refunding overdraft fees.

How to Avoid Overdraft Fees in the Future

Track Your Account Balance

Maintaining an ongoing awareness of your account balance is the first line of defense in preventing overdraft fees. Make a daily habit of checking your account balances through your bank’s mobile banking app or online account. Consistent tracking can help you understand your spending habits better and ensure you’re never caught off guard by a lower-than-expected balance.

Turn Off Overdraft Protection

Overdraft protection is a feature offered by many financial institutions as a way to help you avoid non-sufficient funds fees. While it can be beneficial in some cases, it can also lead to a chain of overdraft fees if your linked accounts also run low on funds. If you find that overdraft protection is causing more harm than good due to associated fees, it might be worth turning it off.

Link Another Account

On the other hand, if you don’t have overdraft protection, consider turning it on. You can link your checking account to a backup account like a savings account or a secondary checking account. If your primary checking account ever lacks sufficient funds for a transaction, your bank can automatically pull funds from the linked account to cover the shortfall. This practice can provide a crucial safety net to prevent overdrafts, and the associated transfer fees are usually smaller than overdraft charges.

Set Up Alerts

Another effective way to avoid overdraft fees is by setting up low balance alerts. These alerts, usually customizable through your bank’s app or online interface, notify you when your account balance falls below a certain threshold. This early warning system gives you ample time to transfer or deposit money into your account before any transactions could potentially lead to an overdraft situation.

Switch Banks

If overdraft fees persist or if your bank’s policies aren’t aligned with your financial management style, don’t be afraid to shop around for other options. Several banks and credit unions do not charge overdraft fees, offering a more forgiving environment for occasional balance miscalculations.

In particular, online banks often have more customer-friendly fee structures because they save on the overhead costs associated with running physical branches. Making a switch could save you from future overdraft fees and potentially offer other financial benefits as well.

Reap the Benefits of Multiple Checking Accounts

Managing your finances across multiple checking accounts can be an effective strategy to curb overdraft fees. This approach allows you to segregate your funds based on their purpose, providing a clearer picture of your available balance for different types of expenses.

One strategy is to dedicate one account specifically to fixed expenses such as rent, mortgage payments, or utility bills. This account serves as a holding place for funds needed to cover these recurring costs and is replenished every time you receive income.

Then, you can set up a separate checking account for variable, everyday expenses such as groceries, dining out, or personal shopping. An unforeseen debit card purchase or ATM withdrawal from your everyday spending account won’t impact your ability to pay critical bills.

Multiple accounts can also help you visualize and manage your budget better. You’ll know exactly what portion of your income goes towards bills and what amount is left for discretionary spending, which can help you avoid spending beyond your means.


Overdraft fees can quickly eat into your bank account balance, but with the right strategies and habits, you can avoid these charges. Remember, it’s not just about managing your money today, but planning for a financially stable future.

With diligent account management, setting up low balance alerts, and even switching banks if necessary, you can keep more money in your pocket and avoid the stress and cost of dealing with overdraft fees.

Dawn Allcot
Meet the author

Dawn Allot is a full-time freelance writer and content marketing expert specializing in personal finance, real estate, and technology. In addition to her work at Crediful, Dawn regularly writes for LoopNet, Solvable, and The Balance.