Advanced Home Warranty Review for 2024

Getting a home warranty protects you from the replacement cost of some of the most common appliances and systems in your home. While there are many options available, Advanced Home Warranty is a leader in the field. Advanced Home Warranty is also the sister company of Choice Home Warranty, a well-established home warranty provider.

Advanced Home Warranty

This home warranty company offers two plans to choose from so that you can get the coverage you want for your home. Whether you’re considering a warranty for your own home or selling your current home and want to offer an extra perk, find out if Advanced Home Warranty is right for you.

Advanced Home Warranty Plans

You can choose from two different plans through Advanced Home Warranty. No matter which one you pick, you can take advantage of their current promotion offering your first month free. It’s a nice incentive to start the sign-up process.

With both plans, Advanced Home Warranty arranges for a service contractor to repair or replace any covered system or component that stops working because of normal wear and tear. When the contractor arrives, you’ll need to pay a $60 service fee. If the repair costs less than that, you’ll pay the lower amount.

This process is the same for both AHW home warranty plans, but the covered items vary, which accounts for the difference in prices. Here’s what you can expect from each plan.

Basic Plan ($370/year + 1 month free)

The basic plan covers a lot of the major systems and appliances in your home. However, it’s important to note that Advanced Home Warranty may not cover every piece of a system or appliance in your plan. Read your contract carefully so you understand what specific coverage you’re paying for.

Here’s an example of some minor coverage limits.

While your electrical system is covered under the Basic Plan, including all components and parts, fixtures (like alarms and doorbells) are not. Moreover, Advanced Home Warranty limits the covered repair cost to $500 for this system each contract term.

Advanced Home Warranty needs to draw a line regarding what is included as part of a system and what isn’t. Just be sure you know these things ahead of time so you can prepare for repair costs that aren’t covered.

  • Heating System
  • Electrical System
  • Plumbing System
  • Dishwasher
  • Built-in Microwave
  • Garage Door Opener

Total Plan ($450/year + 1 month free)

You’ll pay about $80 more each year to upgrade to the Total Plan, but you get extra coverage for some of your most-used appliances. Just make sure that the appliances you have fit Advanced Home Warranty’s requirements. The air conditioning system, for example, must be electrical to qualify. If it’s gas air conditioning, then it won’t be covered by your contract.

So, what extra coverage do you get with the Total Plan?

In addition to the items included in the Basic Plan, the Total Plan gives you access to coverage for each of the following:

  • Air Conditioning
  • Refrigerator
  • Clothes Washer/Dryer
Get started with Advanced Home Warranty on Advanced Home Warranty’s secure website

Special Features

24/7 Claims Hotline. You can make a service call to customer service anytime, day or night. Once your claim is filed, they’ll schedule a service provider to come to look at the situation. They’ll authorize your claim within two days on a weekday, and on a weekend or holiday, it will be authorized within four days.

Cancellation Policy. If you cancel within the first 30 days of your policy, you’ll receive a full refund, except for a $50 administrative fee and any service costs spent by Advanced Home Warranty. After 30 days, you can still cancel, but you’ll still have to pay the $50 fee and have any service costs deducted from your prorated refund.

How to Get a Quote from Advanced Home Warranty

You can start the quote process by calling a customer service representative or filling out a simple form on their website. Just enter the following few pieces of information to begin:

  • First and last name
  • Email address
  • Primary and alternate phone numbers
  • Zip code

Once you start your contract with Advanced Home Warranty, coverage doesn’t start for 30 days. Your contract period then lasts 365 from that point. You don’t lose any coverage this way, but it protects the company so that you don’t buy a plan to fix things that have already malfunctioned or broken in your home. The 30-day wait is a standard policy for home warranty companies.

Get started with Advanced Home Warranty on Advanced Home Warranty’s secure website

Advanced Home Warranty Reviews

One of the highlights of Advanced Home Warranty mentioned in numerous positive reviews is its flexible coverage options. The company provides a range of plans designed to accommodate different homeowner needs and budgets, ensuring that customers can find a suitable plan for their specific circumstances. The coverage offered by Advanced Home Warranty extends to various home systems and appliances, which has been well-received by clients.

Another strong point of Advanced Home Warranty often cited in positive reviews is their commitment to customer service. Many customers have shared their satisfaction with the company’s responsive and knowledgeable support team. This dedication to providing excellent customer service is particularly important in the home warranty industry, as it helps address concerns and facilitates the resolution of repair issues.

However, Advanced Home Warranty has also faced some criticisms from its customers. One area of concern raised in negative reviews is the claim processing time. Some clients have reported experiencing delays in getting their issues resolved, which can be frustrating and inconvenient.

Another point of dissatisfaction in some negative reviews is the denial of certain claims. A few customers have expressed frustration when their claims were denied due to pre-existing conditions or lack of maintenance.

Is Advanced Home Warranty right for you?

There are several things to consider when deciding if you want a home warranty and which one is best for you. Here are a few factors to think about before you make your choice.

Buying or Selling a Home

Purchasing a home warranty can be great if you’re in the process of buying or selling a home. Often, sellers purchase a plan to help entice buyers to make an offer. In fact, a home warranty is cited as the fourth most important factor in choosing a house, only trailing behind things like location, design, and financing.

People who have just made a home purchase may want to consider getting a warranty from Advanced Home Warranty. Even if you know the general condition of the home from your showings and inspection, every home always has its quirks.

You may only discover some of these by living in it for a while. Home warranties can help you mitigate the financial cost of those surprises as you start to learn exactly how your home functions over time.

Age of Appliances

Depending on the age of your appliances and systems, you may want to review the fine print from Advanced Home Warranty closely. For example, some covered items have a specific dollar limit associated with each contract term. If you have old systems that may need replacement soon, see if the limit will put a big enough dent in the replacement price to warrant the annual premium.

Of course, if your home is aging, contributing to a warranty plan may help you take care of some of these repairs. The catch, of course, is that you have to wait until a system or appliance acts up before you can get financial help from your home warranty coverage.

Preventative maintenance is not covered. Owners of newer homes may not feel the need to purchase comprehensive coverage, since it’s less likely your home systems will start to break down.

Contractor Relationships

Like most home warranty companies, Advanced Home Warranty uses its own network of service providers to respond to your claims. Unfortunately, you can’t pick and choose who you want to work on your home.

This could be ideal if you don’t already have your own Rolodex of contractors and repair professionals. But if you have a few trustworthy specialists that you already work with when you need home repairs, you may not want to relinquish control to develop new relationships.

Cash vs. Service

Additionally, Advanced Home Warranty reserves the right to offer you the cash value of the appliance or repair rather than fixing it. Some people may prefer this, while others may not. Just know that this situation can happen, so you’re not upset if you do end up getting this offer.

Advanced Home Warranty offers two robust options for coverage for homeowners. And with one month free, you can even benefit from extra savings to help sweeten the deal.

Get started with Advanced Home Warranty on Advanced Home Warranty’s secure website

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Lauren Ward
Meet the author

Lauren is a personal finance writer who strives to equip readers with the knowledge to achieve their financial objectives. She has over a decade of experience and a Bachelor's degree in Japanese from Georgetown University.