Complete Protection Home Warranty Review of 2024

Complete Appliance Protection, Inc. is renowned in the home warranty industry for simplifying the protection of your home appliances and systems. With a straightforward application process accessible via your laptop, tablet, or smartphone, getting coverage is quick and effortless, often with approvals in just minutes.

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Compare Complete Protection with Other Home Warranty Companies

At a fraction of the annual maintenance costs typically expected for homeowners, Complete Protection stands out for its affordability and comprehensive coverage. This review examines how Complete Protection can be a cost-effective solution for safeguarding your home appliances, offering peace of mind and significant savings on maintenance and repairs.

Comprehensive Coverage Options by Complete Protection

A home warranty protection plan protects your wallet in the case of an unexpected failure in your home. If an item stops working from normal wear and tear, a warranty will cover the costs to repair or replace it. If it must be replaced, your new replacement unit will also be covered by Complete Protection.

Standard homeowners’ insurance does not cover the repair of household appliances or items. To protect both the inside and outside your home, you need both homeowners insurance and a home warranty plan. This way, you are covered for anything that goes wrong inside or outside.

The home warranty company offers five plans to suit your home warranty needs.

Option 1: Kitchen and Laundry ($32/Month)

With a kitchen and laundry protection plan, you get no-deductible coverage on the following items:

  • Washer
  • Dryer
  • Dishwasher
  • Range
  • Refrigerator

This is a popular protection plan as these appliances are some of the most likely to fail in any household. For many homes, the average lifespan of the above appliances is about five years or less, and the cost to replace all of them can easily exceed $4,000. Five years of kitchen and laundry protection will only run you $1,920. This simple math can add up to significant savings.

Option 2: Heating and Cooling ($34/Month)

The Heating and Cooling plan gets you no-deductible coverage on your AC, furnace, and water heater. With this price, you also get preventative maintenance once a year at no extra cost. If you have ever had any of these items go out on you, you know that the price to repair them can quickly eat into an entire paycheck, if not your savings. So $34 a month is a bargain for a little peace of mind.

Option 3: Basic Built-Ins ($40/Month)

The Basic Built-Ins offers no-deductible coverage on all the following:

  • AC
  • Furnace
  • Water Heater
  • Dishwasher
  • Range

Option 4: Full House ($50/Month)

Full House coverage gets you no-deductible coverage on:

  • AC
  • Furnace
  • Water Heater
  • Washer
  • Dryer
  • Dishwasher
  • Range
  • Refrigerator

Option 5: Full House Plus ($60/Month)

For $10 more a month, you get everything listed in the Full House coverage plan:

  • AC
  • Furnace
  • Water Heater
  • Washer
  • Dryer
  • Dishwasher
  • Range
  • Refrigerator

Plus, you get coverage on:

  • Inbound Pipes
  • Electrical Wires

All the most likely things to go wrong in your house year to year are covered with the Full House Plus plan.

Customizable Add-ons for Your Home Warranty Plan

Have something you want to cover but don’t see it in the plan you want? Complete Appliance Protection allows you to add on the following items at various additional costs:

  • Attic Fan: $4/month
  • Boiler: $26/month
  • Deep Freezer/ Wine Cooler: $6/month
  • Dishwasher: $6/month
  • Dryer: $4/month
  • Furnace: $18/month
  • Furnace and Air Conditioner: $28/month for each pair
  • High-end Appliance: $28/month for five kitchen and/or laundry appliances
  • Microwave: $4/month
  • Oven: $4/month
  • Pool Heater: $12/month
  • Pool Pump: $12/month
  • Septic Pump: $8/month
  • Septic Tank and Lateral Lines: $20/month
  • Trash Compactor: $4/month
  • Washer: $6/month
  • Water Heater: $4/month
  • Well Pump and Tank: $8/month

Efficient Claims Handling with Complete Protection

To begin a claim process, you can either call or start it online. Both options are available to you 24/7, 365 days a year. Once you do, they’ll give you a unique number to initiate a repair or replacement. What comes next depends on whether you want to use an in-network or out-of-network service provider.

Using an In-Network Service Provider

Once you submit your claim, you’ll make a service call to a service provider in the Complete Protection network and schedule an appointment. All payments thereafter are handled by Complete Appliance Protection. The technician who comes to your house talks directly with Complete Protection. You’re not responsible for any deductibles.

Using an Out-of-Network Service Provider

As long as the provider is licensed, Complete Appliance Protection is more than willing to work with them. However, when you get an authorization number, be sure to tell the representative you’re using your own provider.

The representative will give you a new override number. Once all repairs are complete, the technician then bills Complete Appliance Protection directly using the override number. If they bill you instead, Complete Appliance Protection will reimburse you the full amount.

Complete Protection Home Warranty Reviews

Understanding the experiences of current customers is crucial when considering a home warranty provider. Reviews of Complete Protection Home Warranty consistently highlight a few key areas:

  • Customer service excellence: Many customers praise the responsive and helpful nature of the customer service team, emphasizing their promptness in addressing concerns and their efficiency in resolving issues.
  • Reliability of service: Users often report satisfaction with the reliability and quality of the repair services facilitated by Complete Protection. The company’s ability to consistently handle claims effectively seems to be a recurring positive note in the reviews.
  • Ease of claims process: The straightforward and hassle-free claims process is another aspect frequently commended by customers. The simplicity of initiating a claim and the flexibility in choosing service providers have been well-received.
  • Value for money: A significant number of reviews point to the cost-effectiveness of Complete Protection’s plans, noting that the coverage provided is comprehensive and competitively priced.

Complete Protection Home Warranty Special Features

Complete Appliance Protection beats out its competition in several ways. Here are but a few of the reasons why:

  • No deductible: Most home warranty companies charge a monthly rate and a service call fee when you need someone to look at your home. Complete Protection Home Warranty doesn’t do that. They pay 100% of approved repair costs, parts, and labor for your home appliances and major home systems, and there is no service fee.
  • No exclusions: Does your appliance have rust, or has it needed work for a long time? Your home warranty can still cover it.
  • Use a service company of your choice: As long as the provider is licensed, Complete Protection will write them a check.
  • Someone is always on call: Day or night, you can always reach customer service at Complete Appliance Protection.
  • Award-winning service: A+ from the Better Business Bureau; Super Service award twice from Angie’s List.
  • No-cost preventive service: This is included with your membership. Most other home warranties require you to do preventative maintenance and pay for it out of your own pocket.
  • Multiple payment options: Can’t pay for an entire year all at once? No problem. There are numerous payment options to suit your budget.

How to Get a Quote

Requesting a quote is easy. Fill out a simple online form with your contact information and some details on your home warranty needs. You can select appliances that you’re interested in covering, as well as if you have a rental property or high-end appliances. If you have any questions, contact customer service online, by phone, or by email.

Is Complete Protection Home Warranty right for you?

You may have heard of home sellers offering home warranties to home buyers for the first year of ownership. It can be a great way to sway potential home buyers and give them peace of mind.

Another time a home warranty is a good idea is when your monthly budget and savings can’t handle a sudden large repair cost. For example, a sudden $500 bill would force many Americans to charge the entire cost.

Rather than pay monthly interest until you can pay off the credit card, a home warranty will cover you for the entire amount. For most people, it’s a wiser investment to put their money into a home warranty plan rather than pay the cost of a sudden, unexpected $2,000 repair.

Bottom Line

With Complete Appliance Protection, Inc., you can choose the plan that most works for you. You always know exactly what you’re going to pay, and if you need to add on an item yet want to stay in a specific plan, it’s easy to do so.

Perhaps what stands out the most for it is the free preventative service. At no extra cost, your covered items are inspected once a year to keep them running smoothly. Most other companies expect you to do this, plus expect you to pay for it yourself.

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Lauren Ward
Meet the author

Lauren is a personal finance writer who strives to equip readers with the knowledge to achieve their financial objectives. She has over a decade of experience and a Bachelor's degree in Japanese from Georgetown University.