Fidelity National Home Warranty Review for 2024

When it comes to protecting your home, Fidelity National Home Warranty stands out as a reliable choice with a robust history. Established in 1974 in Northern California and part of a Fortune 500 parent company, Fidelity National Financial, this company has evolved significantly over the decades.

Want to make sure you get the best home warranty?

Compare Fidelity National with Other Home Warranty Companies

Fidelity has established a strong presence in the home warranty industry, operating in 17 states. What truly sets Fidelity apart isn’t just its long-standing history or vast reach; it’s their commitment to offering comprehensive and customizable home warranty plans.

These plans are tailored to meet diverse homeowner needs at competitive prices. Whether you’re a new homeowner or looking to safeguard your investment, Fidelity National Home Warranty offers a blend of reliability, flexibility, and affordability, making it a go-to option in the ever-growing home warranty market.

Fidelity National Home Warranty Plans

Fidelity Home Warranty tailors its services to a wide array of clients, including homeowners, home buyers, sellers, and real estate professionals. These plans are particularly beneficial in mitigating unexpected costs associated with the sale or purchase of a home. They offer not just a year of peace of mind but also the option for renewal beyond the first year.

Plan Pricing and Availability

The cost of annual plans starts at $350, scaling up to $420, influenced by factors like your location, home size, and house type. While specific plan costs aren’t listed online, Fidelity maintains transparency in service fees, averaging a reasonable $75. These plans, valid for a year, are renewable and available in several states, including the following:

  • Arizona
  • California
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Indiana
  • Kentucky
  • Missouri
  • Nevada
  • New Mexico
  • Ohio
  • Oregon
  • Texas
  • Utah
  • Washington

Standard Plan: Extensive Base Coverage

The Standard Plan sets a high bar with its broad coverage, extending to systems and appliances often overlooked by others, such as telephone wiring and doorbells. It comprehensively includes air conditioning, plumbing, electrical systems, and much more. However, it’s worth noting that refrigerators and laundry appliances are not covered under this plan, but are available as add-ons or in the Enhanced Plan.

Comprehensive Plus Plan: Added Protection

Building on the Standard Plan, the Comprehensive Plus Plan covers everything in the Standard Plan and more. It includes protections for mismatched systems, improper installations, and code violations. This plan enhances coverage for plumbing, heating, air conditioning, and other critical home components, ensuring a more robust safety net for your home.

Enhanced and Enhanced Plus Plans: Ultimate Coverage

The Enhanced Plan includes all the features of the Standard and Comprehensive Plus Plans, with the addition of coverage for washers, dryers, and kitchen refrigerators. The Enhanced Plus Plan further expands this coverage to include water heater expansion tanks, radiant heating systems, and more, offering the most comprehensive protection.

Customizable Optional Coverage

Recognizing the unique needs of each homeowner, Fidelity offers optional coverage items. These include kitchen appliances, air conditioning, pool and spa equipment, and even roof leak repairs, allowing you to tailor your plan to your specific requirements and concerns.

Fidelity Home Warranty Reviews: Real Customer Insights

When considering a home warranty provider, customer reviews are a goldmine of information. A dive into Fidelity Home Warranty’s reviews reveals a mixed bag of experiences. Many customers praise the company for its responsive customer service and the ease of filing claims. There’s a recurring theme of satisfaction with the comprehensive coverage options and the affordability of plans, especially when compared to competitors.

On the flip side, some reviews point to areas needing improvement. A few customers have expressed concerns about the time taken to process claims and the availability of service technicians in certain areas. Such feedback is valuable, as it highlights the importance of understanding the specific terms and coverage limits of your plan.

How to Get a Quote from Fidelity Home Warranty

To obtain a quote from Fidelity National Home Warranty, a more personal approach is required. You’ll need to make a phone call to their customer service team at 1-800-862-6837. When you call, it’s helpful to have certain information ready:

  1. Type of home: Whether it’s a single-family home, condo, or townhouse.
  2. Location and address: This helps in providing a more accurate quote.
  3. Square footage: Knowing the size of your home can influence the quote.
  4. Coverage preferences: Have an idea of what items you want covered (e.g., HVAC, plumbing).

The customer service representative will guide you through the process, helping you understand the different plans and options available, suited to your specific needs.

Bottom Line

As one of the leading home warranty companies, Fidelity National Home Warranty offers some distinct advantages. Their plans are competitively priced, and they offer a level of comprehensiveness that is difficult to find elsewhere, especially in their Standard Plan. The company’s history and reach across 17 states add to its credibility.

However, it’s important to weigh these strengths against some of the limitations and mixed customer reviews. While Fidelity stands out for its affordable and extensive coverage options, potential customers should be mindful of the processing times and technician availability, as highlighted in some customer reviews.

Comparatively, while other companies may offer more automated online processes (like instant quotes), Fidelity’s personalized approach in providing quotes and handling claims is notable. This hands-on service can be a major advantage for those who prefer direct interaction and tailored services.

In conclusion, Fidelity National Home Warranty emerges as a strong contender in the home warranty field, especially for those who value comprehensive coverage and personalized service. As with any service, it’s crucial to carefully review the terms and weigh them against your specific home warranty needs.

Top Home Warranty Companies

Paige Cerulli
Meet the author

Paige Cerulli is a freelance writer whose work has appeared in publications like Business Insider and Bing. She lives in Massachusetts and enjoys playing the flute and horseback riding in her free time.