2-10 Home Buyers Warranty Review for 2024

Based in Aurora, Colorado, 2-10 Home Buyers Warranty (2-10 HBW) provides various home warranty options for homeowners. In addition to offering warranties for homeowners, 2-10 HBW also offers structural warranties for builders. The home warranty company was founded in 1983 and today serves most of the contiguous United States.

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Compare 2-10 Home Buyers Warranty with Other Home Warranty Companies

With multiple home warranty plans available, 2-10 Home Buyers Warranty allows homeowners to choose the specific coverage that works best for their needs. A unique Appliance Replacement Offer program gives homeowners the chance to buy new appliances rather than replace them. In addition, homeowners can receive a $100 reimbursement, a definite perk over other home warranty plans.

2-10 Home Buyers Warranty Plans

2-10 HBW offers major home systems and appliances warranties for both homeowners and sellers. With three main plans available plus plenty of add-on options, homeowners can choose the coverage that works best for their needs. Unfortunately, while plans are available in many states, coverage is not currently available in New Hampshire, Montana, North Dakota, South Dakota, Wyoming, Oklahoma, Alaska, or Hawaii.

The following prices reflect a quote for a single-family home in Massachusetts. All plans carry an $85 service fee, which is in the lower end of industry service call costs. The plans provide coverage for one year and they are renewable. They cover some of the more expensive repairs that come with buying or selling a home.

HVAC and Water Heater ($33.25/month or $399/year)

While this home warranty doesn’t cover appliances, it does cover the heating, ventilating, and air conditioning (HVAC), and water heater, which can be some of the most expensive elements to repair.

  • Central heating system
  • Thermostats
  • Gas lines
  • Codes, permits, and modifications
  • Central refrigeration system
  • Heat pumps
  • Evaporative coolers
  • Ductwork
  • Codes, permits, and modifications

Major Appliances ($33.25/month or $399/year)

The major appliances coverage excludes the HVAC system and water heater.

  • Refrigerator with ice maker
  • Dishwasher
  • Stove/oven/range
  • Washer and dryer
  • Built-in microwave
  • Trash compactor
  • Garbage disposal

Everything Together ($49.92/month or $599/year)

Combining the appliances and HVAC and water heater warranties give homeowners the most comprehensive coverage available.

  • Pipe leaks
  • Drain line stoppages
  • Gas and electric water heaters
  • Toilets, tubs, and showers
  • Fixtures and valves
  • Wiring, switches, and outlets
  • Central vacuum
  • Doorbell
  • Attic and exhaust fans
  • Garage door openers
  • Lighting fixtures

Optional Coverage

The following appliances and systems aren’t covered under the standard 2-10 HBW warranties, but homeowners can add them on to customize their home warranty service agreement.

  • Additional refrigerator
  • Wine cooler
  • Stand-alone freezer
  • Extended pipe leak
  • Roof leak
  • Septic system
  • Pool/spa equipment
  • Water softener
  • Garage door opener
  • Washer and dryer
  • Well pump

Special Features

2-10 Home Buyers Warranty covers appliances and systems, no matter how old they are. They must be functioning properly when you purchase your home warranty. After you buy a home warranty, there’s a 30-day wait period before your home warranty coverage will begin. The systems and appliances warranties feature an annual, aggregate limit of $25,000.

2-10 Home Buyers Warranty also offers a unique Appliance Replacement Offer program. If you request service for a covered appliance, you can choose to continue with that service appointment or replace the appliance.

If you choose to replace the appliance, they won’t send a service contractor to your home and you will save the service fee. When you replace the broken appliance with a brand-new one and submit your receipt, 2-10 HBW will reimburse you $100. In addition, 2-10 HBW has a partnership with Whirlpool and GE, so you could save up to 65% off retail prices on their appliances.

If you need to submit a service request, you can log into the homeowner portal account or call 800-775-4736 to reach the customer service department. Most service requests are completed within five days, and you can log into the homeowner portal to view the status of your claim. 2-10 HBW maintains a network of 6,000 independent service contractors to ensure that your claim is promptly addressed.

How to Get a Quote from 2-10 Home Buyers Warranty

2-10 Home Buyers Warranty makes getting a quote easy and fast. Just fill out the basic online quote request form with information like your address and email address. The form takes just a minute to fill out, and you’ll receive quotes on the next page. Pricing is straightforward, and you can get a slight discount by making a bulk payment for the year instead of choosing monthly payments.

Once you’ve received a quote, you’ll also have the option to chat with or call a sales representative. Then, if you’re ready to buy a home warranty plan, you can purchase one directly from your quote page.

2-10 Home Warranty Reviews

Many customers have praised 2-10 Home Warranty for its extensive coverage options. The company offers various plans that cater to different homeowner needs, ensuring that customers can find a plan that suits their requirements and budget. The coverage provided by 2-10 Home Warranty includes a wide range of home systems and appliances, which has been highly appreciated by clients.

Another positive aspect of 2-10 Home Warranty frequently mentioned in reviews is the company’s dedication to customer service. Numerous clients have shared their satisfaction with the prompt and knowledgeable support provided by 2-10 Home Warranty representatives.

Despite the positive reviews, 2-10 Home Warranty has also faced some criticism from its customers. One of the main concerns raised in negative reviews is the claim processing time.

Some clients have reported experiencing delays in getting their issues resolved, which can be frustrating and inconvenient. It is important to note that factors such as service provider availability and the complexity of the repair may contribute to these delays.

Another point of dissatisfaction in some negative reviews is the denial of certain claims. A few customers have expressed frustration when their claims were denied due to pre-existing conditions or insufficient maintenance.

While it is essential for homeowners to be familiar with the terms and conditions of their home warranty contracts, companies like 2-10 Home Warranty should also strive for transparency and clarity in their policies.

Is 2-10 Home Buyers Warranty for You?

According to 2-10 Home Buyers Warranty, the home warranty company pays 97.5% of claims, and they’ve covered over six million homes. The company’s offer of structural warranties is unique, as it serves homeowners and home builders. If you’re looking for a well-established home warranty company and various warranty plans and add-ons, 2-10 HBW could be the right fit for your needs.

The plans aren’t the most affordable, but the home warranty coverage is comprehensive, especially when choosing the combined warranty plan. The $85 service call fee is reasonable and less than the service fees of some other home warranty providers.

The Appliance Replacement Offer provides a distinct advantage over other home warranty providers. Rather than committing to having an older appliance repaired, choosing to upgrade that appliance might be the best decision and could earn you a rebate.

This program offers more flexibility than standard home warranties, giving you the control to decide what is best for your situation. There are many reasons to consider 2-10 Home Buyers Warranty but make sure that home warranties are available in your state.

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Paige Cerulli
Meet the author

Paige Cerulli is a freelance writer whose work has appeared in publications like Business Insider and Bing. She lives in Massachusetts and enjoys playing the flute and horseback riding in her free time.