How to Remove SYNCB/PPMC From Your Credit Report

SYNCB/PPMC on your credit report stands for Synchrony Bank PayPal Mastercard. It’s a more specific code than SYNCB/PayPal or SYNCB/PPC, pointing directly to the PayPal Cashback Mastercard rather than the broader PayPal Credit line. If you’ve applied for the PayPal Cashback Mastercard, this is the hard inquiry that follows.

What Is SYNCB/PPMC on Your Credit Report?

SYNCB/PPMC stands for Synchrony Bank PayPal Mastercard. The PayPal Cashback Mastercard is issued by Synchrony Bank and offers 3% cash back on purchases made through PayPal and 1.5% on all other purchases everywhere Mastercard is accepted, with no annual fee. It’s a full credit card, usable anywhere Mastercard is accepted, not just on the PayPal platform.

When you apply, Synchrony Bank runs a credit check to evaluate your application, and that check shows up on your credit report as SYNCB/PPMC.

Why SYNCB/PPMC Appears on Your Credit Report

This entry almost always traces back to a PayPal Cashback Mastercard application. Here’s how it typically comes up:

• In-app or online application: Many PayPal users apply for the Cashback Mastercard directly through the PayPal app or website, often prompted by an offer while checking out or managing their wallet.
• Promotional offer response: PayPal sometimes targets existing users with Cashback Mastercard offers. Responding to one of those offers and submitting an application generates a hard inquiry recorded as SYNCB/PPMC.
• Unauthorized application: If someone used your personal information to apply for the PayPal Cashback Mastercard without your knowledge, the hard inquiry still appears on your credit report.

How SYNCB/PPMC Affects Your Credit Score

A single hard inquiry from Synchrony Bank causes a small dip in your credit score, typically just a few points. That’s not a meaningful concern on its own. The impact grows when multiple hard inquiries appear within a short period, which can signal to lenders that you’re actively seeking new credit.

The effect on your credit score fades within the first 12 months and becomes negligible well before the entry drops off your credit report.

How Long SYNCB/PPMC Stays on Your Credit Report

Hard inquiries remain on your credit report for two years from the date they were pulled. All three major credit bureaus, Equifax, Experian, and TransUnion, display the entry during that window. Once the two years are up, it drops off automatically with no action required.

If your PayPal Cashback Mastercard application was approved and an account was opened, that account also appears separately on your credit report as a tradeline, affecting your credit score based on payment history, credit utilization, and account age.

What to Do If You Don’t Recognize the SYNCB/PPMC Entry

An unfamiliar PayPal Mastercard inquiry deserves prompt attention. Here’s how to handle it:

• Contact Synchrony Bank directly: Ask them to confirm what product was applied for, when the inquiry was pulled, and whether an account was opened as a result. They can verify whether the application was connected to your personal information.
• Check your PayPal account: Log in and review any recent credit applications or wallet activity you don’t recognize.
• Dispute with the credit bureaus: If Synchrony cannot verify that you authorized the inquiry, file a formal dispute with Equifax, Experian, and TransUnion. Include your personal details and a written explanation of why the entry should be removed from your credit report.
• Place a fraud alert or credit freeze: A fraud alert requires lenders to verify your identity before approving new applications. A credit freeze provides stronger protection by blocking new credit entirely until you lift it.

Synchrony Bank Contact Information

If you need to reach Synchrony Bank to ask about a SYNCB/PPMC inquiry, here is their contact information:

Phone: (855) 938-3684

Mailing Address: Synchrony Bank, P.O. Box 71725, Philadelphia, PA 19176-1725

Bottom Line

SYNCB/PPMC on your credit report is a Synchrony Bank hard inquiry tied specifically to a PayPal Cashback Mastercard application. If you recognize the application, the entry is legitimate and will age off your credit report after two years without any action needed.

If you don’t recognize it, act quickly. Contact Synchrony Bank, check your PayPal account for unfamiliar activity, and dispute the entry with the credit bureaus if you can’t verify it was authorized.