How to Remove THD/CBNA From Your Credit Report


Is THD/CBNA hurting your credit score?

Credit Saint has successfully assisted countless clients in removing inaccurate and questionable credit inquiries from their credit reports.

What is THD/CBNA?

You might be wondering what THD/CBNA stands for when you come across this abbreviation on your credit report. Simply put, THD/CBNA represents The Home Depot/Citibank North America.

The Home Depot, a leading home improvement retailer, has joined forces with Citibank to provide credit cards for customers to use at their stores. This collaboration enables customers to finance their purchases and benefit from promotional offers.

Citibank offers three main THD retail credit cards: The Home Depot Commercial Account, The Home Depot Consumer Credit Card, and The Home Depot Commercial Revolving Charge Card.

Reasons THD/CBNA Appears on Your Credit Report

The appearance of THD/CBNA or CBNA/THD on your credit report can initially be puzzling. However, this notation is directly tied to financial activities related to The Home Depot and Citi. Let’s break down the reasons you might see this on your credit report:

  • Application for a Home Depot Credit Card: One of the primary reasons THD/CBNA might pop up is because you applied for a credit card at The Home Depot. These credit cards are issued by Citibank, and as a result, they conduct a hard inquiry on your credit report to assess your creditworthiness. This notation serves as a record of that inquiry.
  • Authorized user status: If you were added as an authorized user on someone else’s Home Depot credit card, this can also lead to the THD/CBNA notation on your report. As an authorized user, you’re granted permission to use the card, but the primary account holder remains responsible for the payments. The credit activity of the primary account can impact the credit history of the authorized user, for better or worse.
  • Hard inquiries: Anytime a financial institution, like Citibank in this case, requests to view your credit history, it results in a hard inquiry. A hard credit inquiry can slightly dip your credit score for a short period, typically a few months. It’s essential to be aware of this, especially if you’re planning significant financial decisions in the near future.
  • Existing account information: If you’ve been approved for and are using one of the Home Depot credit cards, THD/CBNA will not only signify the hard inquiry but will also represent your account with them. This includes details like your current balance, the credit limit assigned, and your payment patterns. Timely payments can bolster your credit score, while late payments can adversely affect it.
  • Account updates or changes: Sometimes, THD/CBNA might appear if there have been changes to your existing Home Depot credit card account, such as credit limit adjustments or balance transfers.

Hard Inquiry vs. Soft Inquiry

Hard Inquiries Explained

A hard credit inquiry occurs any time you apply for new credit, and the lender or creditor runs a credit check. It can be for a mortgage, apartment, car loan, credit card, insurance policy, cell phone, or even a job application.

Hard inquiries will typically only drop your credit score by a few points. However, if you have too many, especially in a short period, they can accumulate and cause significant damage.

Soft Inquiries Explained

A soft inquiry typically occurs when a company checks your credit history as part of a background check. It can also happen when a credit card company or lender checks your credit to prequalify you for an offer.

Sometimes a soft inquiry might even be pulled by an existing credit card issuer just checking on your current credit situation. Soft inquiries do not impact your credit scores.

How long do hard inquiries stay on your credit report?

Regardless of whether your application for one of the Home Depot credit cards is approved, the hard inquiry will stay on your credit report. Typically, hard inquiries remain on your report for up to two years. Every time an inquiry is made, it is documented by one or more of the three major credit bureaus: Equifax, Experian, and TransUnion.

Dealing with Unauthorized Inquiries

If you discover an inquiry from THD/CBNA on your credit report that you do not recognize, it could be a sign of mistaken identity or even potential fraud. The importance of regularly monitoring your credit report cannot be understated, as it is your best line of defense against errors or unauthorized activities.

Steps to Deal with Unauthorized THD/CBNA Inquiries:

  1. Contact Citibank North America (CBNA): Before you escalate the matter, it’s advisable to get in touch directly with CBNA. They might have an explanation or might have made the inquiry in error. The bank should provide clarity on why the inquiry was made.
  2. Keep records: Document any conversations you have, including the date, time, person you spoke with, and the details of the conversation. This will be useful if you need to refer back to the conversation at a later date.
  3. Dispute with credit bureaus: If Citibank cannot provide a satisfactory explanation, or if the inquiry was indeed unauthorized, you should file a dispute with each of the credit bureaus that lists the inquiry. The three credit bureaus are Equifax, Experian, and TransUnion. Each credit bureau has its own process for filing disputes, so ensure you follow the correct procedure for each one.
  4. Monitor for potential fraud: An unauthorized hard credit inquiry can sometimes be an indicator of potential identity theft or fraud. It’s crucial to remain vigilant and monitor all areas of your credit reports for any other unusual activities.

Can THD/CBNA be removed from my credit report?

Credit repair companies, such as Credit Saint, specialize in disputing and potentially removing inquiries and other negative marks on your credit report.

In addition to inquiries, they can help you dispute the following items:

  • late payments
  • collections
  • charge offs
  • foreclosures
  • repossessions
  • bankruptcies

Take Control of Your Credit with Professional Help

If you’re searching for a trustworthy credit repair company to assist you in improving your credit, Credit Saint could be the right choice for you.

They have experience helping individuals in situations similar to yours. To learn more about their services and how they can help you, visit their website and complete the online form.

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Crediful is your go-to destination for all things related to personal finance. We're dedicated to helping you achieve financial freedom and make informed financial decisions. Our team of financial experts and enthusiasts brings you articles and resources on topics like budgeting, credit, saving, investing, and more.