How to Remove Macys/DSNB From Your Credit Report


Is Macys/DSNB hurting your credit score?

Credit Saint has successfully assisted countless clients in removing inaccurate and questionable credit inquiries from their credit reports.

What is Macys/DSNB?

Macy’s/DSNB is a code that you may come across on your credit report, representing a hard inquiry resulting from a Macy’s credit card application. This credit card, issued by Department Stores National Bank (DSNB), is known as the Macy’s American Express Card.

This card allows users to earn Star Money, which can be used for purchases at Macy’s, excluding gift cards, services, and fees.

How Hard Inquiries Affect Your Credit Score

When you apply for a new line of credit, such as a Macy’s credit card, the lender conducts a hard inquiry to review your creditworthiness. These inquiries can lower your credit score by a few points.

While a single hard inquiry may not have a significant impact on your credit score, multiple hard inquiries in a short period can cause more substantial damage. Therefore, it’s essential to be mindful of how often you apply for new credit.

What are soft inquiries?

Unlike hard inquiries, soft inquiries do not affect your credit scores. Soft inquiries often occur when a company conducts a background check, a credit card issuer prequalifies you for an offer, or an existing creditor reviews your current credit situation. Since soft inquiries don’t impact your credit scores, you don’t need to worry about them when monitoring your credit.

How long do hard inquiries stay on your credit report?

Regardless of whether your Macy’s American Express Card application is approved, the hard inquiry will remain on your credit report for up to two years. The three major credit reporting agencies—Equifax, Experian, and TransUnion—record each hard inquiry on your report.

Addressing Unauthorized Inquiries

If you notice a Macy’s credit card inquiry on your credit report that you don’t recognize or are certain you didn’t initiate, contact Department Stores National Bank immediately. You can find the creditor’s name listed under the hard inquiry section on your credit report.

DSNB Contact Information


701 E 60th St. N
Sioux Falls, SD 57104

Phone number: (605) 370-6261

Removing Macys/DSNB from Your Credit Report

If you believe that Macy’s/DSNB hard inquiry on your credit report is unauthorized or incorrect, consider reaching out to Credit Saint for assistance.

In addition to helping with hard inquiry removal, they can also help you dispute and possibly remove various negative items from your credit report, including:

  • late payments
  • collections
  • charge offs
  • foreclosures
  • repossessions
  • bankruptcies

Take Control of Your Credit Today

If you’re struggling with poor credit and want to learn more about improving your credit situation, consider a free credit consultation with Credit Saint. They have helped many people in similar situations and can provide valuable guidance.

Visit their website and fill out the form to see what they can do for you. Take the first step towards a better credit score today!

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