How to Remove Capio Partners From Your Credit Report

Updated

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Seeing Capio Partners on your credit report can be frustrating, especially if you’re unsure how it got there—or how to get it removed. Fortunately, there are ways to dispute or even delete collection accounts like this one, especially if the information is inaccurate or outdated.

Let’s break down who Capio Partners is, why they’re on your report, and what you can do about it.

Who Is Capio Partners?

Capio Partners, LLC is a third-party debt collection agency. They operate out of Lawrenceville, Georgia, with additional offices in Sherman, Texas, and Lake Oswego, Oregon. If they’re on your credit report, it likely means they purchased or were assigned a healthcare-related debt that went unpaid.

Capio specializes in medical debt. They work with more than 500 healthcare providers, making them one of the largest buyers of medical debt in the U.S.

Is Capio Partners a Legitimate Company?

Yes—Capio Partners is a legitimate debt collector. But just because they’re legally authorized to collect doesn’t mean they’re always accurate. Debt collection agencies often have outdated or incorrect information, which is why it’s important to double-check anything they report.

What Should I Do if Capio Partners Is on My Credit Report?

A collection account can stay on your credit report for up to seven years and hurt your credit score the entire time. If the account is incorrect, there are ways to remove it sooner.

Here’s what to do:

  • Dispute the error – If you believe the information Capio reported is wrong, start by filing a dispute with the credit bureaus. They’ll investigate and must remove any unverifiable or inaccurate data.
  • Request debt validation – Under the Fair Debt Collection Practices Act (FDCPA), you can demand written proof that the debt is real and belongs to you.
  • Negotiate a pay-for-delete – If the debt is valid, try offering to pay in exchange for deletion. Not all collectors agree to this, but it’s worth asking.
  • Get help from a credit repair company – Professionals can take the stress out of the process and often get results faster by using proven dispute strategies.

Ready to Clean Up Your Credit Report?

Learn how credit repair professionals can assist you in disputing inaccuracies on your credit report.

Should I Pay Capio Partners?

Before making a payment, confirm the debt is legitimate and still within the statute of limitations. Paying a collection account can reset the clock and potentially damage your score further if it’s not handled correctly.

If you decide to pay, try negotiating for a deletion in writing first.

Can Capio Partners Sue Me or Garnish My Wages?

Yes, they can take legal action to collect. If they sue and win, they may be able to garnish your wages or seize funds from your bank account—depending on your state laws.

That said, lawsuits are typically a last resort. Most debt collectors will try other methods first, like phone calls or payment plans.

Common Complaints About Capio Partners

Capio Partners has had complaints filed against them with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Common issues include:

  • Inaccurate reporting
  • Harassment
  • Failing to verify debts

If you believe Capio is violating your rights or reporting false information, you can file a complaint with the CFPB or your state attorney general.

Your Rights When Dealing With Capio Partners

You have protections under the Fair Credit Reporting Act (FCRA) and the FDCPA. These laws prevent abusive collection tactics and give you the right to:

  • Request proof of the debt in writing
  • Dispute inaccurate credit reporting
  • Be treated fairly and respectfully

Here are a few things Capio legally cannot do:

  • Report false or incomplete info to the credit bureaus
  • Call excessively, swear, or threaten you
  • Pretend to be someone they’re not
  • Threaten arrest or jail over unpaid bills

Capio Partners Contact Information

Addresses:

  • Capio Partners, LLC
    1745 N. Brown Rd. Ste 450
    Lawrenceville, GA 30043
  • Capio Partners, LLC
    2222 Texoma Pkwy Ste 150
    Sherman, TX 75090
  • Capio Partners, LLC
    5000 SW Meadows Rd. Ste 365
    Lake Oswego, OR 97035

Phone Numbers:
(678) 682-3680
(903) 892-7400

Remove Capio Partners From Your Credit Report Today

If you’re tired of seeing Capio Partners drag down your score, Credit Saint can help. They specialize in removing negative items—including medical collections—and have over 15 years of experience helping clients clean up their reports.

They even back their service with a 90-day money-back guarantee if no items are removed and all terms are met.

Take the first step toward better credit. Call (855) 281-1510 or visit their website to schedule your free consultation.

Brooke Banks
Meet the author

Brooke Banks is a personal finance writer specializing in credit, debt, and smart money management. She helps readers understand their rights, build better credit, and make confident financial decisions with clear, practical advice.