If you see “11 Comcast Cable Communications” listed on your credit report, it likely means an unpaid Comcast or Xfinity bill was sent to collections. Even if the original balance was small, the impact on your credit score can be major.
Here’s how to deal with it and improve your credit.
Why 11 Comcast Cable Communications Is on Your Credit Report
“11 Comcast Cable Communications” is how some Comcast or Xfinity collection accounts are labeled on credit reports. This usually appears after a missed or unpaid bill is sent to collections—either handled by Comcast internally or transferred to a third-party collection agency.
Once that happens, the account gets reported to the credit bureaus and can remain there for up to seven years.
How This Collection Account Can Hurt Your Credit
A collection account sends a strong negative signal to lenders. Because payment history makes up the largest portion of your credit score, even one unpaid Comcast bill in collections can cause a significant drop in your score.
That’s why it’s important to act quickly—especially if the debt is old or already paid off.
How to Remove 11 Comcast Cable Communications From Your Credit Report
You have a few effective options to remove this account from your credit report—whether the debt is valid or not.
1. Dispute Any Inaccuracies
Start by checking all three of your credit reports for errors. If you find incorrect balances, dates, or account status, file a dispute with the credit bureaus. They have 30 days to verify the details or delete the entry.
2. Send a Debt Validation Letter
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written proof that the debt is yours and that the collector has authority to collect it. Send a debt validation letter within 30 days of first contact.
If they fail to respond or provide insufficient proof, they must stop collection efforts and remove the account from your credit report.
3. Negotiate a Pay-for-Delete Agreement
If the debt is valid, consider negotiating a pay-for-delete. This means you agree to pay the debt (or settle it) in exchange for the account being removed from your credit report.
Make sure to:
- Get the agreement in writing
- Hold off on paying until you have written confirmation
- Follow up to make sure the account is actually deleted
4. Hire a Credit Repair Professional
If you’re overwhelmed or haven’t had success removing the collection account on your own, you may want to work with a professional credit repair service. These experts handle disputes and negotiations for you—and often get faster results.
Ready to Clean Up Your Credit Report?
Learn how credit repair professionals can assist you in disputing inaccuracies on your credit report.
Contact Information for 11 Comcast Cable Communications
Corporate Address:
Comcast Cable Communications
1701 John F Kennedy Blvd
Philadelphia, PA 19103
Phone Number:
(215) 583-8078
Always communicate in writing when dealing with collection accounts, and keep copies of every letter or agreement.
Can 11 Comcast Cable Communications Sue or Garnish Wages?
Yes, they can. If the debt remains unpaid and is large enough, Comcast (or their collection agency) can sue you. If they win in court, they may be able to:
- Garnish your wages
- Levy your bank account
- Place a lien on your property
That said, lawsuits are expensive and time-consuming, so they’re typically a last resort.
Know Your Rights Under Federal Law
The FDCPA and the Fair Credit Reporting Act (FCRA) protect you from abusive or unfair debt collection practices. Here’s what 11 Comcast Cable Communications cannot legally do:
- Report inaccurate or outdated info to credit bureaus
- Harass, threaten, or curse at you
- Pretend to be someone they’re not
- Call you repeatedly at unreasonable hours
- Threaten arrest or legal action they don’t intend to take
You also have the right to dispute any account on your credit report and request validation of any debt being collected.
Get 11 Comcast Cable Communications Removed Today
If a Comcast collection account is hurting your credit, Credit Saint can help. They’ve helped thousands of people remove negative accounts, dispute inaccuracies, and rebuild their credit faster.
They even offer a 90-day money-back guarantee for added peace of mind.
Call (855) 281-1510 or visit their website to get started today.
Brooke Banks is a personal finance writer specializing in credit, debt, and smart money management. She helps readers understand their rights, build better credit, and make confident financial decisions with clear, practical advice.
