If you’ve found 11 Cox Communications on your credit report, you’re probably wondering why it’s there—and how to get it removed. Whether the debt is old, inaccurate, or already paid, this guide will walk you through your options.
What Is 11 Cox Communications?
Cox Communications is a telecom company that offers cable TV, internet, phone, and home automation services across the U.S. If you missed a bill or returned equipment late, your account may have been sent to collections.
On your credit report, this could show up as “11 Cox Communications,” which signals that they’re trying to collect an unpaid balance tied to your Cox account.
How to Remove 11 Cox Communications From Your Credit Report
A collection account can stay on your credit report for up to seven years, even if you pay it. Here are a few ways to remove it:
- Dispute any errors – Check your credit report for mistakes. If anything is inaccurate—such as the balance, dates, or account details—file a dispute with the credit bureaus.
- Request a pay-for-delete – This is when you offer to pay the debt in exchange for the account being removed from your credit report. It’s not guaranteed, but some companies agree to it.
- Hire a credit repair service – A professional credit repair company can review your report, handle disputes, and negotiate with creditors on your behalf.
Ready to Clean Up Your Credit Report?
Learn how credit repair professionals can assist you in disputing inaccuracies on your credit report.

Should You Contact or Pay 11 Cox Communications?
Don’t rush to contact them or make a payment until you’ve confirmed the debt is valid. Start by requesting a debt validation letter. This gives you the details in writing and confirms whether the debt is yours.
Be cautious—making a payment can reset the statute of limitations in some states, which gives collectors more time to sue you or report the debt again.
Many people choose to work with credit repair professionals to avoid mistakes and speed up the process.
Can Cox Communications Sue You or Garnish Your Wages?
Lawsuits are possible but rare. If Cox or a third-party agency sues you and wins, they may be able to garnish your wages or freeze your bank account depending on where you live.
In most cases, companies try to avoid the time and cost of legal action. They’re usually open to payment plans or settlements if you reach out early.
Cox Communications Contact Information
Cox Communications, Inc.
6205-B Peachtree Dunwoody Rd
Atlanta, GA 30328
Phone: (678) 645-0000
Common Complaints About 11 Cox Communications
Like many collection agencies, 11 Cox Communications has complaints filed with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Common issues include:
- Inaccurate reporting
- Aggressive phone calls
- Refusal to validate debt
If you’re experiencing any of this, you can file a complaint and assert your rights under federal law.
Your Rights Under the FDCPA and FCRA
The Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) give you legal protection when dealing with debt collectors. Here’s what they can’t do:
- Report false or incomplete information about your debt
- Ignore debt validation requests—they must prove the debt is yours and accurate
- Harass or threaten you over the phone or in writing
- Lie about their identity or purpose when contacting you
- Threaten jail time or legal action they don’t intend to follow through on
If they violate any of these rules, you can file a complaint with the CFPB or consult an attorney.
Need Help Removing 11 Cox Communications From Your Report?
Dealing with collections is stressful, but you don’t have to do it alone. Credit Saint helps people remove inaccurate collection accounts like 11 Cox Communications every day—and They even offer a 90-day money-back guarantee for added peace of mind.
To speak with a credit expert, visit their website or call (855) 281-1510 for a free consultation.

Brooke Banks is a personal finance writer specializing in credit, debt, and smart money management. She helps readers understand their rights, build better credit, and make confident financial decisions with clear, practical advice.