If AssetCare has shown up on your credit report, it usually means a medical bill went unpaid and has been sent to collections. Here’s what you need to know about them and how to potentially get that negative mark removed.
Who Is AssetCare?
AssetCare, also known as CF Medical VI, LLC, is a third-party debt collection agency based in Sherman, Texas. They don’t own the debts themselves but work on behalf of other businesses to collect unpaid bills.
If you’ve missed payments on a medical bill, your account may have been handed over to AssetCare. When that happens, you might see them listed on your credit report as a collection account.
Who Does AssetCare Collect For?
AssetCare primarily collects medical debt. They work with healthcare providers like hospitals, clinics, and medical offices to recover unpaid balances from patients.
Is AssetCare Legitimate?
Yes, AssetCare is a legitimate company. They are authorized to collect debts on behalf of their clients. But before paying, always verify the debt. You have the right to request proof and make sure the account is accurate.
How to Remove AssetCare From Your Credit Report
A collection account can lower your credit score and stay on your credit report for up to seven years. But there are steps you can take to deal with it:
- Dispute the Account: If you believe the account is inaccurate or incomplete, file a dispute with the credit bureaus. They are required to investigate and correct errors.
- Negotiate a Pay-for-Delete: Some agencies may agree to remove the collection from your credit report if you pay. They aren’t required to accept this, so always get it in writing.
- Work With a Credit Repair Service: Credit experts can help dispute questionable accounts and work to have them removed.
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Should You Contact or Pay AssetCare?
Before making payments or contacting AssetCare, confirm the debt is legitimate. Credit reports sometimes contain errors or outdated information. Also, paying the debt could reset the statute of limitations in some states, which affects how long the debt impacts you legally.
Many people choose to work with a credit repair company to handle situations like this, especially if the process feels confusing or overwhelming.
Can AssetCare Sue You or Garnish Your Wages?
Yes, AssetCare can sue you to recover unpaid debt. If they win a lawsuit and get a judgment, they may be able to garnish your wages or levy your bank account, depending on your state’s laws.
However, lawsuits are typically used as a last resort when other collection efforts fail.
Complaints About AssetCare
Like most collection agencies, AssetCare has complaints filed with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB).
Common complaints include:
- Incorrect or outdated information on credit reports
- Harassing or excessive phone calls
- Failure to properly verify debts
If you believe your rights are being violated, you can file a complaint with the CFPB or BBB.
Your Rights When Dealing With AssetCare
You’re protected under federal laws like the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA). Here’s what that means for you:
- Debt Validation: You can request written proof that the debt is yours and that the amount is correct. Send a debt validation letter within 30 days of being contacted.
- Accurate Reporting: It’s illegal for AssetCare to report false, incomplete, or outdated information.
- No Harassment: They cannot call excessively, use threatening language, or shame you publicly.
- Transparency: They must tell you clearly who they are, why they’re contacting you, and that they are a debt collector.
- No False Threats: They cannot threaten arrest or legal action they have no intention of taking.
AssetCare Contact Information
Address:
AssetCare LLC
2222 Texoma Parkway, Suite 180
Sherman, TX 75090
Mailing Address:
PO Box 1127
Sherman, TX 75091
Phone Number:
(888) 993-3604
Remove AssetCare From Your Credit Report
If a collection account from AssetCare is holding your credit back, help is available. Credit Saint is a trusted credit repair service that helps people dispute inaccurate or negative items on their credit reports.
They even offer a 90-day money-back guarantee, giving you extra confidence in getting started.
Visit their website or call (855) 281-1510 today to learn more.
Brooke Banks is a personal finance writer specializing in credit, debt, and smart money management. She helps readers understand their rights, build better credit, and make confident financial decisions with clear, practical advice.
