If you found “Berlin-Wheeler Topeka KS” listed on your credit report, it likely means a debt collection account has been added. Collection accounts can lower your credit score and stay on your credit report for up to seven years—so it’s important to take action quickly.
Here’s what you need to know about Berlin-Wheeler, how they operate, and how to get their account removed from your credit report.
Who Is Berlin-Wheeler?
Berlin-Wheeler, Inc. is a third-party debt collection agency based in Topeka, Kansas. They’ve been in business since 1951 and work on behalf of other companies to collect unpaid debts.
If you see their name on your credit report, it usually means a business you owe money to has hired them to recover the debt.
Who Does Berlin-Wheeler Collect For?
Berlin-Wheeler works with businesses across multiple industries. They are especially active in the telecommunications sector and often collect debts for large companies like Cox Communications.
But their clients are not limited to telecom. They also recover unpaid debts for businesses in other sectors, which could include utilities, healthcare providers, or other service companies.
Is Berlin-Wheeler Legitimate?
Yes, Berlin-Wheeler is a legitimate debt collection agency. They are authorized to collect debts for their clients. That being said, never assume a debt is valid without verifying it. Debt collection errors happen, and inaccurate reporting is one of the most common consumer complaints.
How to Remove Berlin-Wheeler from Your Credit Report
Having a collection account can hurt your credit score. If Berlin-Wheeler is on your credit report, here are your options:
- Dispute the Account: Start by checking your credit report for errors. If you believe the debt is incorrect, dispute it with the credit bureaus. They must investigate and remove inaccurate information.
- Request Debt Validation: You have the right to request proof that the debt belongs to you and that the amount is correct. Send Berlin-Wheeler a written debt validation letter. If they can’t validate the debt, they must stop collecting and remove the account.
- Negotiate a Pay-for-Delete: In some cases, you may be able to negotiate a pay-for-delete agreement, where you pay part or all of the debt in exchange for the account being removed from your credit report. Get any agreement in writing before sending payment.
- Work with a Credit Repair Company: If dealing with collection agencies feels complicated, a reputable credit repair company can help. They challenge questionable accounts and assist with improving your credit.
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Learn how credit repair professionals can assist you in disputing inaccuracies on your credit report.

Should You Contact or Pay Berlin-Wheeler?
Before paying or speaking with Berlin-Wheeler, verify that the debt is accurate and legally enforceable. Mistakes happen, and in some cases, debts are too old to affect your credit or lead to legal action.
Keep in mind:
- Making a payment can reset the statute of limitations on the debt in some states.
- You have consumer rights under federal laws that protect you from unfair collection practices.
Many people choose to let a credit repair professional handle communication with collection agencies to avoid missteps.
Can Berlin-Wheeler Sue You or Garnish Your Wages?
Debt collectors like Berlin-Wheeler have the legal right to sue for unpaid debts. If they win a lawsuit, they may be able to garnish your wages or take other actions, depending on your state’s laws.
Not every collection agency will sue, but ignoring the debt increases the risk. Taking proactive steps—such as disputing the debt or negotiating—can help protect you.
Common Complaints About Berlin-Wheeler
Like many debt collectors, Berlin-Wheeler has complaints filed against them with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). The most common issues include:
- Reporting inaccurate information to the credit bureaus
- Failing to verify debts when requested
- Harassing phone calls or other aggressive collection tactics
If you experience these problems, you have the right to file a complaint and take legal action if necessary.
Your Rights When Dealing with Berlin-Wheeler
The Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) give you specific rights, including:
- You can request written debt validation, and they must provide proof within 30 days.
- They cannot report false or incomplete information to the credit bureaus.
- Harassment, threats, or abusive language are prohibited.
- They must clearly identify themselves as a debt collector in all communication.
- They cannot threaten you with arrest or legal consequences they cannot legally pursue.
Understanding these rights can help you protect yourself from unfair collection practices.
Berlin-Wheeler Contact Information
If you need to contact Berlin-Wheeler:
Address:
Berlin-Wheeler, Inc.
2942A SW Wanamaker Dr., Suite 200
Topeka, KS 66614
Phone Numbers:
(800) 888-7243
(785) 271-1000
Always request written communication and keep copies of all correspondence.
Remove Berlin-Wheeler from Your Credit Report Today
Struggling with collection accounts like Berlin-Wheeler? A trusted credit repair company can help dispute negative items on your credit report—and Credit Saint even offers a 90-day money-back guarantee for added peace of mind.
Visit their website or call (855) 281-1510 to learn more about your options.

Brooke Banks is a personal finance writer specializing in credit, debt, and smart money management. She helps readers understand their rights, build better credit, and make confident financial decisions with clear, practical advice.