Chase Receivables


Is Chase Receivables hurting your credit score?

Schedule a free consultation to learn how to eliminate inaccurate and questionable negative information from your credit report.

Who is Chase Receivables?

Chase Receivables, formerly known as Credit Bureau of Napa County, Inc., is a California-based debt collection agency that provides a range of collection services. Despite the similar name, it’s important to clarify that this agency is not affiliated with the banking giant, JPMorgan Chase Bank, N.A.

Chase Receivables also has offices in the following cities:

  • Harahan, LA
  • Fairfield, NJ
  • Hawthorne, NY
  • Petaluma, CA

Their appearance on your credit report indicates an unpaid bill that they are tasked with recovering.

Who does Chase Receivables collect for?

Chase Receivables is known for offering debt collection services to an array of clients across various sectors. These sectors range from the automobile industry, where they handle auto deficiency debts, to the financial services sector, healthcare, physician billing agencies, and even credit unions.

They are particularly known for working with direct marketing firms, telecommunications companies, utilities, and bank cards. One of their most high-profile clients is Verizon.

Is Chase Receivables legit or a scam?

Chase Receivables is a legitimate third-party collection agency. They operate within the legal frameworks governing debt collection and are authorized to collect on behalf of their clients. However, it’s important to verify any debts they claim you owe before making any payments.

How can I remove Chase Receivables from my credit report?

Collections can hurt your credit score and stay on your credit report for up to seven years, even if you pay them. Paying the collection might even lower your credit score.

However, it is possible to remove a collection account from your credit history before seven years.

(Though debt collectors may not want this widely known, it’s your right to be informed.)

Ready to Raise Your Credit Score?

Learn how credit repair professionals can assist you in disputing inaccuracies on your credit report.

Professional credit repair services assist people in getting their credit back on track.

They can help challenge inaccurate, unfair, or unsubstantiated information on your credit report, including collections, inquiries, late payments, charge-offs, foreclosures, repossessions, bankruptcies, and more.

Get started on the path to better credit today: Fill out the form for a free credit consultation.

Chase Receivables Contact Information


Chase Receivables
1247 Broadway
Sonoma, CA 95476

Mailing address:

Chase Receivables
P.O. Box 659
West Caldwell, NJ 07004

Phone number: (866) 855-3970

Should I contact or pay Chase Receivables?

Before contacting a debt collector, verify that the debt is legitimate and accurately reported. Credit reports can contain errors or list debts that are no longer valid. Also, be aware that making payments on a debt can reset the clock and potentially harm your credit.

The most effective way to deal with Chase Receivables is to work with a credit repair professional. They help remove millions of negative items every year from companies like Chase Receivables on behalf of their clients.

Will Chase Receivables sue me or garnish my wages?

The possibility of a lawsuit or wage garnishment by Chase Receivables depends largely on the laws of your state and the nature of the debt in question. However, generally, if a consumer fails to repay a debt, the collection agency may decide to file a lawsuit.

If the agency wins the case, it may obtain a judgment against the consumer and be able to garnish the consumer’s wages or bank accounts. However, this is not an inevitable outcome and there are often many steps in the process where arrangements can be made to repay the debt.

Chase Receivables Complaints

Many collection agencies have numerous complaints filed with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Most complaints are about inaccurate reporting, harassment, or failure to verify a debt. If you are being harassed, consider filing a complaint.

You have many consumer rights under the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA). These rights include disputing credit reporting errors and being treated fairly and respectfully by debt collectors.

Your Rights When Dealing with Chase Receivables

Debt collectors must follow state and federal laws. The Fair Debt Collection Practices Act (FDCPA) prohibits abusive, unfair, or deceptive practices and ensures your rights are protected:

  • It is a violation of federal law for Chase Receivables to report inaccurate or incomplete information about you.
  • You have a legal right to request debt validation on an alleged debt. Send the collection agency a debt validation letter. They have 30 days to prove the debt is yours and the amount is accurate.
  • Chase Receivables debt collection agency cannot threaten or harass you, call repeatedly, swear at you, or publicly publish a list of debtors.
  • Chase Receivables must be honest about who they are and their purpose. They must notify you in writing and verbally that they are a debt collection agency.
  • Chase Receivables cannot threaten to have you arrested or imprisoned for unpaid debts.

Remove Chase Receivables From Your Credit Report Today!

Credit Saint can help you dispute Chase Receivables accounts. With over 15 years of experience, they have a proven track record of removing incorrect entries for many clients.

If you’re tired of dealing with debt collectors and want to improve your credit, consider working with a trusted credit repair company.

They have helped many people in your situation. Fill out the form on their website or call (855) 281-1510 for a free credit consultation to see what they can do for you.

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Meet the author

Crediful is your go-to destination for all things related to personal finance. We're dedicated to helping you achieve financial freedom and make informed financial decisions. Our team of financial experts and enthusiasts brings you articles and resources on topics like budgeting, credit, saving, investing, and more.