Who is Kay Jewelers?
Kay Jewelers aka Sterling Jewelers, Inc. is a retail jewelry store with over 3,500 stores in the US, UK, and Canada. Kay is a subsidiary company of the world’s largest retailer of diamond jewelry, Signet Jewelers.
If you’ve had a Kay Jewelers credit card that went into default, you may see them listed on your credit report as a collections account. The Kay Jewelers credit card is issued by Comenity Bank.
How can I remove Kay Jewelers Collections from my credit report?
Collections can hurt your credit score and remain on your credit report for up to seven years regardless of whether you pay it or not. Unfortunately, paying the collection could even lower your credit score.
However, it is possible to remove a collection account from your credit history before seven years.
(While debt collectors may not want this information to be widely known, it’s your right to be informed.)
Ready to Raise Your Credit Score?
Some clients have raised their credit scores
by 100 points* or more.

Lexington Law is a professional credit repair law firm that works with people who want to fix their credit.
In addition to collections, they can work with you to challenge other inaccurate, unfair, or unsubstantiated information on your credit report. These items include inquiries, late payments, charge-offs, foreclosures, repossessions, bankruptcies, and more.
Get started on the path to better credit today: Fill out the form for a free credit consultation.
Kay Jewelers Contact Information
Address:
Kay Jewelers
375 Ghent Road
Akron, OH 44333
Phone number: (800) 527-8029 or (800) 877-8194
Should I contact or pay Kay Jewelers Collection Agency?
It’s best to avoid speaking to a collection agency on the phone. And making payments on the debt will reset the clock. As a result, it could harm your credit rather than improve it. However, sometimes it’s better just to pay the collection account, especially if it’s new, and you’re certain that it’s legit.
However, if your account is still with Kay, it’s best to call customer service at the phone number below to try to work out a payment plan.
The most effective way to deal with Kay Jewelers Collection Agency is to work with a credit repair professional. They help remove millions of negative items every year from companies like Kay Jewelers on behalf of their clients.
Will Kay Jewelers sue me or garnish my wages?
It’s possible, but if you work with a law firm like Lexington Law, you have nothing to worry about. They aid you in disputing the collection account with the credit bureaus, with the possibility of having it removed from your credit history. It’s also quite possible that you will never hear from or have to deal with Kay Jewelers Collection Agency again.
Kay Jewelers Collection Agency Complaints
Most collection agencies have numerous complaints filed against them with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Most consumer complaints are about inaccurate reporting, harassment, or failure to verify a debt. If a debt collector is harassing you, you may want to consider filing a complaint.
You have many consumer rights under the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA). These rights include the ability to dispute credit reporting errors and to be treated fairly and respectfully by debt collectors.
Remove Kay Jewelers Collections From Your Credit Report Today!
Lexington Law can assist you in disputing Kay Jewelers collection accounts. With more than 18 years of experience, they achieved over 6 million removals for their clients in 2021 alone.
If you’re tired of dealing with debt collectors and want to improve your credit, consider working with a trusted credit repair company.
They have helped many people in your situation. Fill out the form on their website for a free credit consultation to see what they can do for you.
Ready to Repair Your Credit?
Some clients have raised their credit scores
by 100 points* or more.
