If NCO Financial Systems has appeared on your credit report, you’re likely dealing with a collections account tied to an unpaid debt. That can drag down your credit score and make it harder to qualify for new credit. The good news? You may be able to get it removed. Here’s how.
What Is NCO Financial Systems?
NCO Financial Systems is a long-established debt collection agency based in Horsham, Pennsylvania. They manage accounts receivable for companies trying to recover money from past-due customers.
NCO operates under several names, including:
- NCO Financial Services
- NCO Credit
- NCO Group
- NCO Portfolio Management
The company is a subsidiary of EGS Financial Care, which was acquired by Alorica in 2016—forming one of the largest business outsourcing companies in the U.S.
Who Does NCO Financial Collect For?
NCO collects debts for companies across many industries, including:
- Credit card issuers
- Banks and lenders
- Medical providers
- E-commerce platforms
- Student loan servicers
- Subscription services
These companies either hire NCO or sell the debt to them when they can’t collect it themselves.
Is NCO Financial Systems Legit?
Yes, NCO Financial is a real and legally authorized debt collector. They’ve been operating since 1926. But many consumers report aggressive tactics—such as frequent phone calls or attempts to collect on debts that aren’t theirs.
If they contact you, don’t ignore it—but make sure the debt is real and reported accurately before taking any action.
Why NCO Financial Is on Your Credit Report
If you see NCO Financial on your report, it’s because a creditor sent or sold your unpaid debt to them. Once that happens, the collection account can stay on your credit report for up to seven years—even if you eventually pay it off.
That’s why it’s so important to address it quickly and carefully.
How to Remove NCO Financial From Your Credit Report
There are a few strategies you can use to try to remove a collection account from NCO:
1. Dispute Inaccurate Information
Start by checking your credit reports for any incorrect details—like the balance, account age, or whether the debt even belongs to you. If anything is wrong, file a dispute with the credit bureaus. They must remove unverifiable or inaccurate entries.
2. Send a Debt Validation Letter
You have the right to ask NCO to prove the debt is yours. Send a written debt validation letter within 30 days of first contact. If they can’t provide documentation, they must stop collecting—and the account may be removed from your report.
3. Negotiate a Pay-for-Delete
If the debt is valid, try offering a payment in exchange for having the account deleted from your credit report. This is called a pay-for-delete agreement. Get it in writing before sending any money, and know that not all agencies agree—but some will.
4. Consider a Credit Repair Service
If you’re not comfortable dealing with NCO yourself, a credit repair company can handle disputes and negotiations on your behalf. They work to get negative items removed and help improve your overall credit profile.
Ready to Clean Up Your Credit Report?
Learn how credit repair professionals can assist you in disputing inaccuracies on your credit report.
Should You Pay NCO Financial Systems?
Before making a payment, confirm that the debt is both valid and within the statute of limitations in your state. Paying an old debt can restart the clock and give collectors more time to take legal action.
Also, keep in mind that paying a debt doesn’t automatically improve your credit score—especially if it’s already several years old.
How Aggressive Is NCO Financial?
NCO Financial has a reputation for being persistent. Consumers have reported:
- Repeated calls, texts, or emails
- Attempts to collect debts that are not theirs
- Collection efforts on accounts more than a decade old
You don’t have to tolerate harassment. If their contact becomes excessive or inappropriate, you have the legal right to make it stop.
Can NCO Financial Systems Sue You?
Yes, NCO can sue you for an unpaid debt. If they win in court, they could get a judgment that allows wage garnishment or bank account levies—depending on state laws.
That said, lawsuits are a last resort. Collectors generally prefer to settle the matter before going to court.
NCO Financial Systems Complaints
NCO has received numerous complaints filed with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Common complaints include:
- Harassing communication
- Inaccurate or outdated reporting
- Failure to validate debts
If you experience any of these issues, you can file your own complaint through the CFPB website.
Know Your Rights Under Federal Law
The Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) protect you when dealing with collectors like NCO:
- You can dispute inaccurate information on your credit report.
- You can request debt validation in writing within 30 days.
- They cannot harass or threaten you. That includes excessive calls, profanity, or false claims.
- They must identify themselves as debt collectors both in writing and verbally.
- They cannot threaten arrest or public shaming for unpaid debts.
NCO Financial Systems Contact Information
Address:
NCO Financial Systems
507 Prudential Rd
Horsham, PA 19044-2308
Phone Numbers:
(215) 441-3000
(208) 375-9640
Need Help Removing NCO Financial From Your Credit Report?
If NCO Financial Systems is dragging down your credit, you don’t have to deal with them alone. Credit Saint has helped thousands of people remove collection accounts from agencies like NCO. They even offer a 90-day money-back guarantee for added peace of mind.
Visit their website or call (855) 281-1510 to see if they’re a good fit for your situation.
Brooke Banks is a personal finance writer specializing in credit, debt, and smart money management. She helps readers understand their rights, build better credit, and make confident financial decisions with clear, practical advice.
