Sprint Collections


Is Sprint Collections hurting your credit score?

Schedule a free consultation to learn how to eliminate inaccurate and questionable negative information from your credit report.

Who is Sprint Collections?

Sprint was a renowned telecommunications company based in Overland Park, Kansas. It provided wireless services and was a major global Internet carrier. However, as of April 1, 2020, Sprint merged with T-Mobile, creating a larger combined network under the T-Mobile brand.

Despite the merger, you might still see “Sprint Collections” listed on your credit report, particularly if you had been a customer of Sprint before the merger. This typically occurs if you had unpaid bills or defaulted on your account with Sprint.

How can I remove Sprint Collections from my credit report?

A Sprint collection account can hurt your credit score and remain on your credit report for up to seven years regardless of whether you pay it or not. Unfortunately, paying the collection could even lower your credit score.

However, it is possible to remove a collection account from your credit history before seven years.

(Though debt collectors may not want this widely known, it’s your right to be informed.)

Ready to Raise Your Credit Score?

Learn how credit repair professionals can assist you in disputing inaccuracies on your credit report.

Professional credit repair services assist people in getting their credit back on track.

They can help challenge inaccurate, unfair, or unsubstantiated information on your credit report, including collections, inquiries, late payments, charge-offs, foreclosures, repossessions, bankruptcies, and more.

Get started on the path to better credit today: Fill out the form for a free credit consultation.

How Sprint Collections Hurt Your Credit

If you have one or more collections listed on your credit report, this can seriously ding your FICO score. Your payment history accounts for 35% of your credit score because lenders want to see that you have a history of paying bills on time.

sprint store

Most creditors will eventually send you to collections if you don’t pay your bill. But in our experience, cell phone bills are one of the most common unpaid bills to be sent to collections. So if you recently had a Sprint phone bill sent to a collection agency, this article will show you what your next steps are.

Sprint Collections Contact Information

Mailing address:

Sprint Collections Department
P.O. Box 312125
Atlanta, GA 31131

Office address:

Sprint Collections Department
6200 Sprint Parkway
Overland Park, KS 66251

Customer service phone number: (888) 211-4727

Should I contact or pay Sprint Collections?

Before contacting a collection agency, verify that the debt is legitimate and accurately reported. Credit reports can contain errors or list debts that are no longer valid. Also, be aware that making payments on a debt can reset the clock and potentially harm your credit.

The most effective way to deal with Sprint Collections is to work with a credit repair professional. They help remove millions of negative items every year from companies like Sprint Collections on behalf of their clients.

Will Sprint Collections sue me or garnish my wages?

Sprint has the legal right to collect unpaid debts. If an account is seriously delinquent, the company might choose to send the debt to a collection agency, or in some cases, take legal action against the debtor.

However, filing a lawsuit is typically a last resort, as it’s a costly and time-consuming process. Most companies, including telecommunications providers like Sprint/T-Mobile, usually prefer to settle the matter outside of court. They may offer a payment plan or negotiate a settlement amount.

If Sprint or its successor T-Mobile were to sue for an unpaid debt and win the case, they would receive a court judgment. This judgment could potentially allow them to garnish your wages, levy your bank account, or place a lien on your property.

Sprint Collections Complaints

Many collection agencies have numerous complaints filed with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Most complaints are about inaccurate reporting, harassment, or failure to verify a debt. If you are being harassed, consider filing a complaint.

You have many consumer rights under the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA). These rights include disputing credit reporting errors and being treated fairly and respectfully by debt collectors.

Your Rights When Dealing with Sprint Collections

Debt collectors must follow state and federal laws. The Fair Debt Collection Practices Act (FDCPA) prohibits abusive, unfair, or deceptive practices and ensures your rights are protected:

  • It is a violation of federal law for Sprint Collections to report inaccurate or incomplete information about you.
  • You have a legal right to request debt validation on an alleged debt. Send the collection agency a debt validation letter. They have 30 days to prove the debt is yours and the amount is accurate. This is usually done by sending a debt validation letter.
  • Sprint Collections cannot threaten or harass you, call repeatedly, swear at you, or publicly publish a list of debtors.
  • Sprint Collections must be honest about who they are and their purpose. They must notify you in writing and verbally that they are a debt collection agency.
  • Sprint Collections cannot threaten to have you arrested or imprisoned for unpaid debts.

Remove Sprint Collections From Your Credit Report Today!

Credit Saint can help you dispute Sprint collections accounts. With over 15 years of experience, they have a proven track record of removing incorrect entries for many clients.

If you’re tired of dealing with debt collectors and want to improve your credit, consider working with a trusted credit repair company.

They have helped many people in your situation. Fill out the form on their website or call (855) 281-1510 for a free credit consultation to see what they can do for you.

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Meet the author

Crediful is your go-to destination for all things related to personal finance. We're dedicated to helping you achieve financial freedom and make informed financial decisions. Our team of financial experts and enthusiasts brings you articles and resources on topics like budgeting, credit, saving, investing, and more.