Who is Sprint Collections?
Sprint was an American telecommunications company that merged with T-Mobile on April 1, 2020. They were headquartered located in Overland Park, Kansas.
You may see them listed on your credit report as a collections account. This can happen if you were late on your phone bill and your account was sent to Sprint’s collections department.
How to Remove Sprint Collections from Your Credit Report
A Sprint collection account can hurt your credit score and remain on your credit report for up to 7 years regardless of whether you pay it or not. Unfortunately, paying the collection could even lower your credit score.
However, it is possible to remove a collection account from your credit report before seven years.
(Debt collectors prefer that we didn’t tell you this, but it’s something you should know.)
Lexington Law is a credit repair company that helps people fix their credit.
In addition to collections, Lexington Law will help you challenge (and possibly remove) other inaccurate information from your credit report. These items include inquiries, late payments, charge-offs, foreclosures, repossessions, judgments, tax liens, and bankruptcies.
Call Lexington Law now to learn more: (800) 220-0084
How Sprint Collections Hurt Your Credit
If you have one or more collections listed on your credit report, this can seriously ding your FICO score. Your payment history accounts for 35% of your credit score because lenders want to see that you have a history of paying bills on time.
Most creditors will eventually send you to collections if you don’t pay your bill. But in our experience, cell phone bills are one of the most common unpaid bills to be sent to collections. So if you recently had a Sprint phone bill sent to a collection agency, this article will show you what your next steps are.
Sprint Collections Contact Information
Mailing address:
Sprint Collections Department
P.O. Box 312125
Atlanta, GA 31131
Office address:
Sprint Collections Department
6200 Sprint Parkway
Overland Park, KS 66251
Website: https://www.t-mobile.com/
Customer service phone number: (888) 211-4727
Should I contact or pay Sprint Collections?
Nothing good can come from speaking to a collection agency on the phone. And making payments on the collection account will reset the clock. So instead of helping your credit, it could make it worse. Of course, there are times when it’s best to just pay the collection account, especially if it’s new and you’re sure that it’s legit.
The best way to handle this is to work with a professional credit repair service. They have deleted millions of negative items from companies like Sprint Collections for millions of clients nationwide.
And they can help you too.
Will Sprint Collections sue me or garnish my wages?
It’s possible, but if you work with a law firm like Lexington Law, you have nothing to worry about. They will help you dispute the collection account and possibly get it removed from your credit report. It’s also quite possible that you may never hear from or have to deal with Sprint Collections again.
Call Lexington Law to learn how they can help you avoid lawsuits and remove negative items from your credit report that will significantly improve your credit scores.
Wage Garnishment
Some states allow wage garnishment, while others do not. It is important to note that if you are in a state that does not allow wage garnishment, it is illegal for them to threaten to garnish your wages.
It is also illegal for Sprint Collections to make any claims they cannot or will not follow through on – this includes threatening to sue you or foreclose on your home.
Sprint Collections Complaints
Most collection agencies have numerous complaints filed against them with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Most complaints are about inaccurate reporting, harassment, or failure to verify a debt. If you find yourself facing any of these situations with a debt collection agency, you should also consider filing a complaint.
You have many consumer rights under the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA). Lexington Law knows that you have rights, and Sprint Collections does too.
How Collections Affect Your Credit
Missed payments over several months will cause a hit to your credit score. Couple that with a collection account on your credit report, and it can definitely impact your ability to qualify for new credit.
Debt collectors often buy and sell debt from one another, so this can lead to multiple collections showing on your credit reports for the same account.
When this happens, if you don’t dispute the accounts, they will definitely harm your credit score.
Your Rights When Dealing with Sprint Collections
There are strict regulations about what a collection agency can and cannot do in the United States. For example, the Fair Debt Collection Practices Act prevents the use of abusive or deceptive tactics to collect any debt, whether or not you actually owe it. In addition, the FDCPA provides you with many rights to ensure that collection agencies don’t take advantage of you. In particular:
- It is a violation of federal law for Sprint Collections to report inaccurate or incomplete information on your credit report.
- Debt validation. Under the FDCPA, you have the right to validate a debt. Upon request, the collection agency reporting the information must prove to you, within 30 days, that the account is really your responsibility and the amount of money you owe is accurate. This is usually done by sending a debt validation letter.
- All personal debts are covered, including personal credit cards, auto loans, household bills, and mortgage payments.
- Sprint Collections may not threaten or harass you, call you repeatedly, swear at you, or publicly publish a list of debtors.
- Sprint Collections must be honest about who they are and what they are trying to do. They must notify you that they are a collection agency both orally and in writing.
- Sprint Collections cannot threaten to have you arrested, and they are not allowed to threaten to take legal action if they have no intention of doing so.
More Tips on Dealing with Sprint Collections
Avoid the phone. NEVER talk to a debt collector on the phone. The less they know about you, the better. If you are offered a “pay for delete” agreement, get it in writing.
Politely tell them it’s your policy to deal with everything in writing. Request a letter with the original debt information and then hang up. If they keep calling, send them a cease & desist letter.
Record their calls. If you must deal with a debt collection agency on the phone, record them. Thirty-five states and the District of Columbia allow you to record your phone conversations secretly.
In the other 15 states, you can record with the other party’s permission. If you tell the debt collector you are going to record, and they keep talking, that’s considered giving permission. They will usually hang up.
Don’t believe what they say. Debt collectors are known to make false threats, lie, and tell you whatever they need to tell you to try to get you to pay the debt.
Don’t try to hide money. Hiding money or assets from a legitimate collection agency is illegal if you owe them. However, it’s also best to avoid giving access to your bank account or credit card information.
Don’t apply for new lines of credit. It’s also considered fraudulent to apply for new lines of credit if you are unable to pay your current creditors.
Don’t ignore them. You can do things on your terms, but ignoring the situation will not make them go away. Ignoring them sets you up for a possible lawsuit.
Know Your State’s Statute of Limitations. Each state has a statute of limitations on debt. Once your debt reaches a certain age, it is considered “zombie debt,” and you are no longer legally obligated to pay it. The age limit varies from state to state, but usually, it’s around 4-6 years.
A collection agency is still allowed to contact you about these debts, but they can no longer sue you for them, and you are not required to pay them.
Can Sprint Collections be removed from my credit report?
Lexington Law specializes in disputing Sprint collections accounts. They have over 28 years of experience and have removed over 7 million negative items for their clients in 2020 alone.
Get Your Collections Removed Today!
If you’re looking for a reputable credit repair company to help you with collection accounts and repair your credit, we HIGHLY recommend Lexington Law.
Call them at (800) 220-0084 for a free credit consultation. They have helped many people in your situation and have paralegals standing by waiting to take your call.