How to Remove 11 Sprint From Your Credit Report

Seeing “11 Sprint” on your credit report can be frustrating—and confusing. It usually means Sprint claims you have an unpaid bill that’s now in collections. The good news? There are ways to deal with it, and possibly even get it removed.

What Is 11 Sprint?

11 Sprint—also known as Sprint Collections—is the internal collections arm of Sprint Communications, once a major U.S. wireless and internet service provider. Based in Overland Park, Kansas, Sprint merged with T-Mobile in 2020, but many of its older unpaid accounts are still reported under the Sprint name.

If 11 Sprint appears on your credit report, it typically means you fell behind on a Sprint bill, and the account was sent to collections.

How to Remove 11 Sprint From Your Credit Report

Collection accounts can hurt your credit score for up to seven years. Here are a few ways to potentially remove 11 Sprint from your report or lessen the damage:

1. Dispute the Account If There’s an Error

Review your credit report closely. If any detail looks wrong—amount owed, account dates, or even your name—submit a dispute with the credit bureaus. They’re required by law to investigate.

2. Request Debt Validation

You have the right to ask for proof that the debt is real and belongs to you. Send a debt validation letter to the collection agency within 30 days of being contacted. If they can’t validate the debt, they must remove it from your credit report.

3. Try a Pay-for-Delete Agreement

If the debt is legitimate, offer to pay it off in exchange for having the account removed from your credit report. Get the agreement in writing first—this isn’t standard policy, but some collectors agree to it.

4. Work With a Credit Repair Company

Not sure where to start? A reputable credit repair company can review your report, handle disputes, and negotiate with collectors like 11 Sprint on your behalf. It’s a good option if you’re feeling overwhelmed or unsure of the process.

Should You Contact or Pay Sprint?

Before contacting Sprint or sending payment, make sure the debt is:

• Legitimate – Confirm the amount and that it’s actually yours.
• Still within the statute of limitations – Old debts may be past the window for legal action.
• Accurately reported – Even a small error could justify a dispute.

Also, be aware: making a payment on an old debt can reset the statute of limitations in some states, giving collectors more time to sue you.

Could Sprint or a Collection Agency Sue You?

While Sprint itself rarely sues consumers, a third-party collection agency assigned to your account might. If they file a lawsuit and win, they could:

• Garnish your wages
• Place a lien on your property
• Freeze your bank account

Lawsuits are usually a last resort due to the time and cost involved, but they are possible—especially for larger balances.

Sprint Contact Information

Need to send a dispute or validation letter? Here’s where to reach them:

Sprint Communications, Inc.
6200 Sprint Parkway
Overland Park, KS 66211
Phone: (855) 848-3280

Complaints About 11 Sprint and Sprint Collections

Sprint and its collections arm have faced numerous complaints with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Most involve:

• Reporting debts that were already paid
• Refusing to verify a debt
• Harassing phone calls

If you’re experiencing any of these issues, file a complaint and keep documentation of every interaction.

Know Your Rights Under Federal Law

You have protections under the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA). These laws give you specific rights when dealing with debt collectors, including:

• The right to dispute inaccurate or unverifiable information
• The right to request written proof of the debt
• Protection from harassment, threats, and deceptive practices
• The right to stop unwanted calls by requesting communication only in writing

If 11 Sprint violates any of these rights, you can file a formal complaint with the CFPB or your state attorney general.

Get 11 Sprint Removed From Your Credit Report

Credit Saint is a top-rated credit repair company that helps people remove negative marks like 11 Sprint from their credit reports. With over 15 years of experience, they’ve helped thousands of clients successfully dispute inaccurate or outdated information—and They even offer a 90-day money-back guarantee for added peace of mind.

Call (855) 281-1510 or visit their website to see if they can help with your credit situation.