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Who is Ascendium?

Ascendium Education Group, Inc., also known as Ascendium Education Solutions, and formerly known as Great Lakes Loan Servicing, is a non-profit student loan guarantor. This means it acts as a guarantee agency for the Federal Family Education Loan Program (FFELP) on behalf of the U.S. Department of Education, ensuring that the loans are repaid.

Ascendium is headquartered in Madison, Wisconsin. If you have defaulted on your student loans, Ascendium’s name might appear on your credit report as a collections account. This is because they take on the responsibility of collecting defaulted student loans.

Is Ascendium legit or a scam?

Ascendium is a legitimate company, not a scam. It is authorized to collect debts on behalf of the U.S. Department of Education, especially in cases involving defaulted student loans. It operates within the boundaries of federal and state laws regarding student loans and debt collection.

However, as with any debt collector, it’s crucial to verify any debts Ascendium claims you owe.

How can I remove Ascendium from my credit report?

Ascendium collections can hurt your credit score and remain on your credit report for up to seven years regardless of whether you pay it or not. Unfortunately, paying the collection could even lower your credit score.

However, it is possible to remove a collection account from your credit history before seven years.

(Though debt collectors may not want this widely known, it’s your right to be informed.)

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Ascendium Education Solutions Contact Information


Ascendium Education Solutions
2501 International Lane
Madison, WI 53704

Phone number: (800) 331-2314 or (800) 236-2700

Should I contact or pay Ascendium?

If your student loans are in default, the best thing to do is contact Ascendium to figure out your options. They have a section of their website that is specifically designed for student loan default help.

Will Ascendium sue me or garnish my wages?

Ascendium has the legal authority to take steps to recover defaulted loans, including legal action and wage garnishment. If you default on your student loans and do not establish a repayment plan with Ascendium, it’s possible they could sue you for the outstanding debt.

If Ascendium wins a lawsuit against you, the court may allow them to garnish your wages. Wage garnishment involves having a portion of your wages directly sent to the debt holder (in this case, Ascendium) until the debt is paid off.

However, before it gets to this point, you should receive multiple communications from Ascendium about your loan status and repayment options.

Ascendium Complaints

Many collection agencies have numerous complaints filed with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Most consumer complaints are about inaccurate reporting, harassment, or failure to verify a debt. If you find yourself facing any of these situations with Ascendium, you should also consider filing a complaint.

You have many consumer rights under the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA). These rights include disputing credit reporting errors and being treated fairly and respectfully by debt collectors.

Your Rights When Dealing with Ascendium Collections

Debt collectors must follow state and federal laws. The Fair Debt Collection Practices Act (FDCPA) prohibits abusive, unfair, or deceptive practices and ensures your rights are protected:

  • It is a violation of federal law for Ascendium to report inaccurate or incomplete information about you.
  • You have a legal right to request debt validation on an alleged debt. Send the collection agency a debt validation letter. They have 30 days to prove the debt is yours and the amount is accurate.
  • Ascendium cannot threaten or harass you, call repeatedly, swear at you, or publicly publish a list of debtors.
  • Ascendium must be honest about who they are and their purpose. They must notify you in writing and verbally that they are a debt collection agency.
  • Ascendium cannot threaten to have you arrested or imprisoned for unpaid debts.

Remove Ascendium From Your Credit Report Today!

Credit Saint can help you dispute Ascendium accounts. With over 15 years of experience, they have a proven track record of removing incorrect entries for many clients.

If you’re tired of dealing with debt collectors and want to improve your credit, consider working with a trusted credit repair company.

They have helped many people in your situation. Fill out the form on their website or call (855) 281-1510 for a free credit consultation to see what they can do for you.

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Meet the author

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